Controller Headset Audio Adjustment Greyed Out on Xbox One

What kind of headset are you using? If it is an Astro A50 headset then you will need to use the Astro app to adjust your mic and eq settings as the Guide audio options are all greyed out when this headset is in use.

Hello HazelTomkins, sorry to hear you're having trouble with the game audio.

What you'll want to do is go into your audio settings and make sure that they are set up properly for the headset. You can also tap the Guide button on the controller then scroll down to the bottom right of the side bar to access specific settings including the audio slider. The slider should adjust how much game to party sound you hear.

If the slider is greyed out then you may be using a headset that has its own mixer that you'll need to adjust to hear the game sound

Sorry but my headset is not the official Xbox one and I have tried these options but none have worked, another thing is the headset has a game chat/party chat slider that controls the volume between them, and usually if I try to adjust this setting manually on my xbox it is greyed out (which is normal and I can just use the headset) but it's not greyed out anymore and I can move the sliders though it doesn't change anything.

When you connect the headset into the controller, press the glowing Xbox button on the controller, navigate to the "System" tab on the right, and select "Audio".

In the Audio settings, you can adjust the headset volume.

Hi Rizzer1403,

So with the Stealth 600 everything is done on the headset with the dials and you don't need to adjust the volumes in the menu, I have the 600 and the 700 and both work the same way and the menu is always greyed out on the dash and its adjusted on the headset
itself.

I am not at my xbox currently but you could try go into the settings and then audio and see if things can be done there, but i have always done it on the headset myself.