controller head phone jack

Discus and support controller head phone jack in XBoX Sales and Promo to solve the problem; to Microsoft i bought two new Xbox one x's at Christmas and both of the head phone jacks have stopped working. i got two new controllers and the same... Discussion in 'XBoX Sales and Promo' started by dademarshall-duffy, May 17, 2020.

  1. dademarshall-duffy
    dademarshall-duffy Guest

    controller head phone jack


    to Microsoft i bought two new Xbox one x's at Christmas and both of the head phone jacks have stopped working.

    i got two new controllers and the same happend to them so i changed the head phone jack now they work why is that

    :)
     
    dademarshall-duffy, May 17, 2020
    #1
  2. TTeeckCorba Win User

    controller head phone jack

    This happens to me many times. What happens is after constant use of the head phone jack it starts to get out of place and eventually stop working. Hope this answer your question.
  3. Koods Win User

    controller head phone jack

    Have you checked to see if your controllers require a firmware update, this can sometimes cause problems with the headset port presumably as an indicator that an update is available! https://beta.support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller
  4. dademarshall-duffy Win User

    controller head phone jack

    they are stopping working while using them they don'tunplug all the time
  5. dademarshall-duffy Win User

    controller head phone jack

    yes the head set works fine on other devices
  6. dademarshall-duffy Win User

    controller head phone jack

    yes I agree the jack needs to be soldered onto the board in stead of being loose
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controller head phone jack

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