Controller Drifting/Disconnecting

Discus and support Controller Drifting/Disconnecting in XBoX on Consoles to solve the problem; Still no response,why am I not surprised. Discussion in 'XBoX on Consoles' started by FunkedUp-FD994501-725A-4857-B83C-6C90E30E3BEC, Apr 5, 2016.

  1. NITRO 187
    NITRO 187 Guest

    Controller Drifting/Disconnecting


    Still no response,why am I not surprised.
     
    NITRO 187, May 3, 2016
    #16
  2. I even tried the "suggested" response with all the button presses and bs and it worked for maybe an hour and then went back to acting up. This time... It was "momentum" based. If I was going forward, I would keep going forward. So frustrating!

    I'm hoping I can sell my XB1 and get some money out of it before it's too late. I was hoping this was going to be a good console, but it's not even playable.
     
    FunkedUp-FD994501-725A-4857-B83C-6C90E30E3BEC, May 3, 2016
    #17
  3. MippIes
    MippIes Guest
    So I've tested this problem a bit more, I play southpaw so games in third or first person have the sticks switched for me. No matter where I am, the controller scrolls upwards on its own. Menu, games, etc. once I play a third person shooter the controller
    acts as if it's in a downward motion the entire time.

    That immediately signals nothing is shorting out and that's it's a software issue.

    The controllers are 100% defective, Microsoft respond to the issue.

    As customers we cannot be the ones to keep buying a defective product in order to use the rest of the system. It's insane
     
    MippIes, May 4, 2016
    #18
  4. NITRO 187
    NITRO 187 Guest

    Controller Drifting/Disconnecting

    You know I really think you're on to something because the problem is 10 times worse for me in The Division.I can play COD and it happens a lot less frequently.I don't know why it would occur like that but it does.
     
    NITRO 187, May 4, 2016
    #19
  5. I contacted Xbox support today and they told me they have no options available to repair or replace my $150 xbox elite controller. They made me jump through hoops for 2.5 hours including registering my console to my account just to tell me they wont help
    me. This is super frustrating considering this product has not been out a year and they have already have pulled support past warranty. I saved the chat as proof of this information.
     
    PUERTO RICO-1C99F618-E9F6-4C56-9529-90070761EF0A, May 4, 2016
    #20
  6. NITRO 187
    NITRO 187 Guest
    I did a test.I took my Elite controller and synced it to my sons console and it never disconnected,which leads me to believe it's my console.If you have the option to try your controller on a different console I would try that to rule out that it's the controller
    and not the console.I still blame the update because it was fine before that.
     
    NITRO 187, May 4, 2016
    #21
  7. I don't have access to another console, but I did buy a brand new controller to test it out. Tried it corded and cordless and it bugged out. It's definitely a software thing. I'm hoping there's an update:fix coming for this crap. The last update knocked
    out my connecting to the Internet. And now this one my controller. Get it together Microsoft! This is getting sad.
     
    FunkedUp-FD994501-725A-4857-B83C-6C90E30E3BEC, May 4, 2016
    #22
  8. NITRO 187
    NITRO 187 Guest

    Controller Drifting/Disconnecting

    I totally agree ,it has to be a software issue because I tested all 3 controllers I have and they all do the same thing wired and wireless.Theres no way all 3 went bad out of nowhere especially after the last update.I really don't think they,moderators or
    anyone at MS even check these threads because they know there's a problem.Unbelievable!
     
    NITRO 187, May 4, 2016
    #23
  9. My right thumbstick randomly started drifting to the left, making my character spin counter clockwise. Also when I try to look to the right my character will look but then its like the thumbstick disconnects and my character will stop looking to the right,
    even though I'm holding the thumbstick to the right. This exact same thing happened to FOUR of my Xbox 360 controllers. I have never dropped a gaming controller so I have no clue why this happens. I hope Microsoft has a solution or will at least refund me
    my Xbox one controller.
     
    A Wu Tang Ninja, May 5, 2016
    #24
  10. NITRO 187
    NITRO 187 Guest
    I'm still really hoping there's an update soon because I really believe it's a software issue not the system.
     
    NITRO 187, May 12, 2016
    #25
  11. I get the feeling Microsoft either doesn't know how to fix it or they are thinking "Hey suckers... Go buy this new console coming out in a month. We promise it will be amazing and better then what you have now."

    I lean towards the last one because money is easier than fix.
     
    FunkedUp-FD994501-725A-4857-B83C-6C90E30E3BEC, May 13, 2016
    #26
  12. NITRO 187
    NITRO 187 Guest
    And still no fix in sight,what a shame.
     
    NITRO 187, May 16, 2016
    #27
  13. Mister Maka
    Mister Maka Guest

    Controller Drifting/Disconnecting

    Hey everyone.

    Really sorry to hear about the controller drift issues you're experiencing. If you haven't already please make sure all USB devices are unplugged from your Xbox One and make sure there aren't any wireless devices that might be interfering.

    If you haven't had a chance I also suggest giving a wired connection a try with your Xbox One controller to see if there's any change. If the controller continues to drift then I'm afraid a
    repair or replacement is going to be your best option. Definitely understand the frustrations with this, if you have any other Xbox support questions please create a new thread and let us know.
     
    Mister Maka, Oct 31, 2018
    #28
  14. FunkedUp-FD994501-72 Win User

    Controller Drifting/Disconnecting

    I think everyone has gotten the the same runaround "troubleshooting" responses and there is no support from the tech team. Very frustrating and pretty sad that this is what happens when you invest in a console. This will be the last Microsoft console I buy
    and suggest my friends do the same.
  15. A Wu Tang Ninja Win User

    Controller Drifting/Disconnecting

    My right thumbstick randomly started drifting to the left, making my character spin counter clockwise. Also when I try to look to the right my character will look but then its like the thumbstick disconnects and my character will stop looking to the right,
    even though I'm holding the thumbstick to the right. This exact same thing happened to FOUR of my Xbox 360 controllers. I have never dropped a gaming controller so I have no clue why this happens. I hope Microsoft has a solution or will at least refund me
    my Xbox one controller.
  16. NITRO 187 Win User

    Controller Drifting/Disconnecting

    I totally agree ,it has to be a software issue because I tested all 3 controllers I have and they all do the same thing wired and wireless.Theres no way all 3 went bad out of nowhere especially after the last update.I really don't think they,moderators or
    anyone at MS even check these threads because they know there's a problem.Unbelievable!
  17. NITRO 187 Win User

    Controller Drifting/Disconnecting

    I have been having the same issues and this started after the latest update.I have reported the problem through the dashboard but I'm sure it will be overlooked.I have tried every suggestion I could find and nothing works.I really think it was the update
    because until now it was never a problem.Please fix this!!
  18. NITRO 187 Win User

    Controller Drifting/Disconnecting

    I'm having the same issue this was not a problem before the update.Ive tried every single suggestion and nothing works,so it seems it's a software issue.
Thema:

Controller Drifting/Disconnecting

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