Controller doesn’t recognise that head phones are plugged in

Hi

Firstly are you sure these headphones are supported on the Xbox 360? If the headsets are supported can you please try connecting them to an alternate Xbox 360 controller to see what happens.

Its possible that the headphones are fine but the port where you plug them in on the controller is messed up. Try your head phones with a different controller.

I have this same problem... headset worked fine on two different controllers, now as of a few weeks ago, the headset isn't recognised as being plugged in, headset works fine on computer or elsewhere - so not head set, both controller used very little and
new in Dec, so unlikely a problem with both of them.

at this time there is not a wireless headset for the xbox one but curtain wireless headsets in general can or well have a plug in jack which would fit most cell phones and xbox controllers. it's a little box that plugs in to the cell phone or controller
which acts like bluetooth connector to the head phones . but very hard to find might have to check retail stores or order on line .

This doesn’t work the controller was never registered on my account as the serial number wasn’t recognised I had to fill out a form to complete the repair request