Controller disconnects constantly

Every 5-10 minutes or so it will disconnect and I'll have to hit A to reconnect.

I've had this issue for months and months and have followed all the many threads waiting on a resolution.

My setup:

• Day One edition console
• Day One edition controller
• Couch is less than five feet away from console
• There is nothing between console and me, no drawers/cabinet doors, etc
• ASUS AC wireless router, and yes I have mobile devices connected to router. Lots of them.
  
• No wireless (landline) phones

I have tried all of this without resolution:

• new batteries
• power cycled Xbox One
• disconnected/re-synced controller to Xbox One
• new controller (spent $65 yesterday so I can play Far Cry 4 without messed up audio and without dying because of disconnects. That's more than I paid for the game.)
  
• removed Kinect from the system (unplugged and put in closet)
• moved console to another TV on second floor, from first floor

Originally, I thought it was from the Kinect losing sight of the controller as it would happen very often when I was reclining on the couch and my leg blocked the line-of-sight from Kinect to controller. Does the Xbox itself use line-of-sight IR emitters/receivers
to monitor the controller?

I also bought a Microsoft Stereo headset and adapter and my sound constantly goes in and out and stutters, which I believe is related to the same issue...it's an absolutely terrible experience.

Please help. I guess I should go ahead and request a repair for my console? Perfect timing now that I just bought Far Cry 4 and GTA V.

:)

 

Controller constantly disconnects...

There are waaaayyyy too many people with these controller disconnect problems recently to be faulty hardware all at once. Look at this forum, there are multiple threads with disconnect problems. I have a launch Xbox, had problems early on, the patch was
issued that fixed it, and now after one of the last updates, I have problems again. Two different controllers, they won't even connect to turn the Xbox on! Syncing doesn't always work, I have to plug in the cable and sometimes that doesn't work. Only a reboot
fixes it.

I feel like nothing gets relayed higher-up the chain to get things fixed. This controller disconnect problem, the Kinect shutting itself off now, the Kinect camera setup being removed but the button and text is still there? Things are just getting removed/broken
but nothing is getting fixed?!

 

Controller constantly disconnects...

You don't think I checked that already? None of those work... There's literally nothing I can do but get a new xbox and that is trash. Never experienced nothing like that w/ my ps4! Smh

 

Just linking the other thread....

forums.xbox.com/.../5051251.aspx

 

Thanks for linking them up. There's also this thread, which I posted on back in June:

forums.xbox.com/.../4789666.aspx

(I created a new thread because I read the mods asked people to create new threads to get individual support...we'll see.)

 

Hey there FattyMoBookyBut,

Thank you for posting up what you're experiencing. However, I would suggest continuing to keep an eye on this thread in order to receive updates and further information on this particular issue, as that is the thread we are tracking this issue within. Thanks
so much!