Controller disconnecting when using charge cable.

Discus and support Controller disconnecting when using charge cable. in XBoX on Consoles to solve the problem; Hi everyone, I see some people have issues with their controllers for various reasons but I haven't seen anyone else with my problem. Everytime I... Discussion in 'XBoX on Consoles' started by abvgp, Nov 15, 2014.

  1. abvgp
    abvgp Guest

    Controller disconnecting when using charge cable.


    Hi everyone, I see some people have issues with their controllers for various reasons but I haven't seen anyone else with my problem.

    Everytime I connect my controller to the charge cable either the controller stops working immediately or after a few minutes of play. As soon as I take the cable out it works fine.

    The controller is updated as well.

    Any thoughts?

    :)
     
    abvgp, Nov 15, 2014
    #1
  2. BurstOyster
    BurstOyster Guest
    Xbox support no show

    Hello

    yeah my xbox one x controller keeps disconnecting and wont charge a battery. Ive tried 3 cables and 2 batteries.
     
    BurstOyster, Nov 15, 2014
    #2
  3. XBF Brad A
    XBF Brad A Guest
    Xbox one S controller battery charging

    Hello Jeff when using the charge cable you can also unplug it from controller give it a few seconds and then see what the charge icon shows on the home screen. Sometimes when cable connected wont show the correct charge due to it charging.
     
    XBF Brad A, Nov 15, 2014
    #3
  4. ArminatorX Win User

    Connection problems

    Please try and use a Micro USB Data cable and connect your controller to the console via USB cord.

    Make sure it's a USB Data cable, as some USB charging cables for smartphones do NOT have the necessary data lines connected. Only power lines for charging the phone.

    Remove the batteries from the controller for the following tests!!!

    Then test if the controller is fully updated in the Xbox Accessories app.

    Check if the controller works for long play sessions without "disconnecting".

    If the controller works flawlessly with the USB cable, unplug the cable from the console and plug the USB cable into a USB power bank or USB charging port.

    Check if the controller still works wirelessly without disconnecting.

    Since you say you already replaced the WiFi board and both controllers disconnect at the same time, it could be that you have wireless interference in your vicinity.

    Maybe a neighbor with a wireless baby monitor that gets switched on at that time. Or maybe they have a powerful microwave oven that interferes with your wireless signals.
  5. JosefLBohorquez Win User

    Windows 10 does not recognize the Xbox 360 controller

    If you disconnect the play and charge kit and leave only the cable connection. Are you able to use the controller or not at all?
    (Just in case the charge kit is interfering with the functionality)

    The controller doesn't appear inside Xinput?

    How it went with the option A and B? Still the same?
  6. zoopy Win User

    Xbox elite 2 controller probem (wont turn on without cable)

    Hi Christopher,

    Unfortunately this did not resolve my issue, still no charge light on controller and as soon as i disconnect the charging cable the controller switches off so no progress.

    thanks for your time
  7. St Anger20 Win User

    Xbox One S Controller won't charge

    Same issue here. Only works while plugged in, it will not charge or power on the controller if usb cable is disconnect!!!! Fix!
  8. Jrocker23 Win User

    Very bizarre second controller issue.

Thema:

Controller disconnecting when using charge cable.

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