Controller disconnecting all the time

Discus and support Controller disconnecting all the time in XBoX on Consoles to solve the problem; Got a new Xbox for Christmas and connecting the controller has been a nightmare. The wireless button on the side of the console (that links the... Discussion in 'XBoX on Consoles' started by MajinDuu, Jan 3, 2016.

  1. MajinDuu
    MajinDuu Guest

    Controller disconnecting all the time


    Got a new Xbox for Christmas and connecting the controller has been a nightmare.

    The wireless button on the side of the console (that links the controller to the console) only works when it wants too.

    After finally getting it to connect, the connection usually fails almost every few mins.

    I used the xbox controller cord to connect and it STILL disconnects... like, how is it possible if it is physically connected to the system?

    I have used 2 different controllers, still happens

    I disconnected the power cord in the back and reconnected it, still happens

    I power shut down the console (held the xbox button for 10 secs) , still happens

    My xbox is in the open with nothing around it that could interfere, still happens

    It is the 1TB fallout 4 bundle that I got from Walmart. Not sure if they do exchanges for defected products. I'm pretty sure its the console thats messed up.

    Any advice?

    :)
     
    MajinDuu, Jan 3, 2016
    #1
  2. Xbox One controller disconnecting ALL THE TIME!!!

    Yup this is happening to me regularly and it's irritating to the point where it's messing up games. I'll try and escalate this through Microsoft.
     
    9ddf4213-a512-4bdd-9e8b-454ca81146db, Jan 3, 2016
    #2
  3. Xbox One controller disconnecting ALL THE TIME!!!

    Hey everyone!

    Sorry to hear about the controller disconnect issues, I can definitely understand how frustrating this could be. This issue has been bubbled up to the proper teams to investigate. In the meantime, I recommend checking out this thread to
    find out updates on the issue, you can also check out some helpful troubleshooting steps that Miss Diggz has provided. Feel free to post in this thread, this will allow us to have better visibility on the issue. Thanks in advance!
     
    Mister Quimby, Jan 3, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Controller disconnecting all the time

    If you are having these kind of difficulties perhaps returning it for an exchange is the best solution. Make sure there is nothing interfering with the wireless signal between the console and controller. Good Luck!
     
    {Parity}, Jan 3, 2016
    #4
  5. MajinDuu
    MajinDuu Guest
    there goes 100gbs of downloads/updates.... I already used all the free game cards that it came with.... not sure if they will exchange it
     
    MajinDuu, Jan 3, 2016
    #5
  6. {Parity}
    {Parity} Guest
    It can surely be frustrating. They can just take the games out of the new console. Since you already own the games you will just download them to the new console once you are logged in to your account. Good Luck!
     
    {Parity}, Oct 31, 2018
    #6
  7. {Parity} Win User

    Controller disconnecting all the time

    It can surely be frustrating. They can just take the games out of the new console. Since you already own the games you will just download them to the new console once you are logged in to your account. Good Luck!
  8. {Parity} Win User

    Controller disconnecting all the time

    If you are having these kind of difficulties perhaps returning it for an exchange is the best solution. Make sure there is nothing interfering with the wireless signal between the console and controller. Good Luck!
  9. MajinDuu Win User

    Controller disconnecting all the time

    there goes 100gbs of downloads/updates.... I already used all the free game cards that it came with.... not sure if they will exchange it
  10. Dakrkplayer2 Win User

    controller just disconnects all the time

    How much power was in the battery? Low power might do this.
  11. JustAnotherJay Win User

    My controller is disconnected all the time

Thema:

Controller disconnecting all the time

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