Controller Disconnected but Still On? Xbox Series X Issue

Discus and support Controller Disconnected but Still On? Xbox Series X Issue in XBoX Games and Apps to solve the problem; Hello everyone, I've been experiencing a frustrating issue with my Xbox Series X Controller. Occasionally, while I'm in the middle of a game, my... Discussion in 'XBoX Games and Apps' started by Fleur Parviainen, Feb 3, 2025 at 10:02 AM.

  1. Controller Disconnected but Still On? Xbox Series X Issue


    Hello everyone,

    I've been experiencing a frustrating issue with my Xbox Series X Controller. Occasionally, while I'm in the middle of a game, my controller disconnects unexpectedly. The strange part is that the controller is still powered on, and the Xbox button is illuminated. I've tried pressing the connect button on both the console and the controller, but no luck in re-establishing the connection.

    This issue forces me to restart the Xbox completely to get things back to normal. Is anyone else facing a similar problem, or does anyone have suggestions on how to fix this? I'd appreciate any advice or solutions you might have. Thanks in advance!

    :)
     
    Fleur Parviainen, Feb 3, 2025 at 10:02 AM
    #1
  2. ROBIN H 25 Win User

    Vanguard Controller issue ...

    Connecting the controller with a USB cable doesn't work,

    Controller still disconnects even with a USB cable connected,

    I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

    I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

    I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.
  3. raptorscream Win User

    When will the Xbox Series X Controller Firmware get fixed?

    I'm playing on a PC, this isn't a Forza issue, it's a Windows/Firmware/Compatibility issue, the controller disconnects even if i'm not in any games.
    A lot of people have this issues on PC, for some it works fine in some games, and in others it keeps getting disconnected, and for most it just disconnects regardless of game or not.

    It's been an issue since Xbox One controllers, and day Series X
  4. Alvaro A- Win User

    Controller Disconnected but Still On? Xbox Series X Issue

    Hi Fleur,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your Xbox controller where it gets randomly disconnected. As part of our isolation, do you have other controller that you can use to see if you will encounter the same issue? If you have one, please also check if both of them has the same firmware version.

    On an Xbox console, press the Xbox button to open the guide and then select Profile & system > Settings > Devices & connections > Controllers & headsets. Select “…” under the controller that you're troubleshooting to check the firmware status.

    Regards,

    Alvaro
  5. mk kronic Win User

    Xbox Series X (Maybe One/One X too) stops recording when controller disconnects

    Thank you for the response but my controller is completely up to date. It actually just happened for the first time again with the xbox one x controller I was using. I think it's built in to the xbox series x/one x/one to stop recording if the controller is disconnected which causes this issue and makes the footage unusable. Not sure if you have a fix for that in particular but if not it seems it will continue to be an issue.
  6. Krylo42_ Win User

    Controller shuts off and audio cuts out

    I’m not sure if it’s a controller issue because I’ve switched out 3 different controllers, 2 for the Xbox one and I recently bought a Xbox series x/s controller and I’m having the same issue, and I’ve been using the same brand of earbuds for 3 years ever since I got my Xbox and I’ve had no disconnecting issues or audio issues until recent months just out of no where. And when I use the tv speaker instead the audio is completely fine and I’m able to hear however the controller will still disconnect or shut off.
Thema:

Controller Disconnected but Still On? Xbox Series X Issue

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