Controller/Console problem?

Okay, so this started happening a couple of days ago. What happens is the home button on my XB1 controller would blink, and it would say please reconnect the controller. I try to, but doesn't do anything. If I'm playing a game, it kicks me to the home screen.
It seems that if I give it a few hours, it doesn't happen, but it's pretty annoying. At first I thought it was just with Halo 5, but then it happened when I was watching HWC on the Twitch App, and then when I was playing Metal Gear Solid V.

I also tried using another controller, but it did the same thing, so I'm not sure if it's a controller problem or something with my Xbox. Another thing that would happen is it would constantly say my external hard-drive is connected. Idk if the two are connected,
but it's worth mentioning. Hope someone can help

:)

 

controller or console?

I tried the pad firmware update yesterday and it said it was up to date.
The problem when it drop it just doesn't sometime re-connect, I was thinking about getting another controller to see if that was the problem.

 

controller or console?

Was it plugged into the Play & Charge kit or via USB at the time ?

 

Sounds like you have a faulty console. I'd recommend sending it in for a repair at myservice.xbox.com

 

Okay. I unplugged my external hard-drive, so I'll see how it works now. Though it wouldn't surprise me if I needed to send it in for repairs, as my console is a day one version lol. So what would happen if I do that? Would I lose any of my saved games/apps?
Sorry if I sound ignorant, I've never had to send one in for repairs before.

 

All your saved games and app/game purchases will be stored online with your profile. game saves will download when you first play the relative game (Beware, if you have loads of saves on a game like Fallout 4, it can take a while!) and any games and apps
will appear under "ready to install" in My Games & Apps.

 

I'm having a similar problem. My xbox is in a rack enclosure in a closet about 6 feet from where I play. However, my controller continually drops is connection, often during a crucial moment of gaming.

I would like to think that the controller signal is strong enough to push through a 2x4 wall, but the only way I've been able to maintain a connection is to plug it directly (via USB) into the console, which isn't really that elegant of a solution.

Is your xbox in an entertainment center or a cabinet?

 

Mine is on top of an entertainment unit. Although, yesterday I unplugged my external hard-drive and so far it's working fine.

 

i have been having the same problem wired or wireless controller both will drop connection just randomly started doing this a few weeks ago some days it works fine some days its a struggle. wireless just doesn't work period, wired controller sometimes will
quit for a few second then start working but it does it repeatedly. very annoying not sure why after 3 years it just starts this

 

Hi there

I have big issue with my xbox one controllers connectivity. I am currently finishing a football match (8min long) with my son in 45+ mins due to this and it disconnects almost 20-25 times during this period - each time for a min or so.

I have had enough of my console which I bought around 3-4 months ago. I have sent it to MS once for a repair (as advised by their customer service support) but at the end they could not locate any faults with it. I DO NOT want to keep this console anymore.
Do you know what my options are?

Thanks