Controller/Console Issue with Xbox One

Discus and support Controller/Console Issue with Xbox One in XBoX on Consoles to solve the problem; Hi, I have a very weird situation/bug. Very recently my Xbox One stopped receiving input from my controller(relatively new, only 4 months old... Discussion in 'XBoX on Consoles' started by AnAngryG0Ose, May 7, 2019.

  1. AnAngryG0Ose
    AnAngryG0Ose Guest

    Controller/Console Issue with Xbox One


    Hi, I have a very weird situation/bug. Very recently my Xbox One stopped receiving input from my controller(relatively new, only 4 months old controller). When I say that, I don't mean the controller disconnects because the controller says its still connected,
    its not blinking or anything but nothing happens when I press any buttons on the controller. I use headphones w/ the controller and I know immediately when the issue happens as the sounds cuts out and my character in my games stop moving but again the controller
    says its still connected despite no input working and an in-game message saying reconnect the controller. I turn the controller off and turn it back on and it says it instantly connects with the xbox but still nothing happens when I press anything and in game
    is still telling me to reconnect a controller. I try resyncing the controller by pressing the buttons on the controller and console and the controller will start flashing but the console doesn't flash when the sync button is pressed like it usually would.
    I tried plugging the controller in to make it wired and still nothing happens.

    The only way to get it working again is to restart my console. If I try to resync my controller when the xbox and controller are working then it syncs just fine. Both the controller and console will blink and reconnect upon hitting the sync buttons in seconds
    and all the input from the controller works fine. But then some random time later in game input won't work and it'll tell me no controller is connected despite the controller saying it is and the whole issue restarts and it won't work until I restart the console.
    I have a second controller and the exact same problem happens with that one too so I'm pretty sure its a console issue.

    That was the issue when it first started 2 weeks ago and it happened maybe once a day. Then a few days ago it kept repeatedly happening every five minutes.

    Today I tried playing and the xbox wasn't even picking up any input from the second I turned it on rather than after a few minutes. I could do nothing with either controller despite both saying they were connected and the sync button on the console wasn't
    working. After power cycling a few times to no avail, I power cycled the console and made my controller wired before restarting and the controller worked but the second I unplug the wired connection, despite the controller saying its connected nothing will
    happen.

    There are no controller updates I have to do, I have swapped batteries, and I didn't recently smash anything or anything like that to start the problem it just started happening out of nowhere and has gotten worse and I am out of ideas for how to fix it.
    Using wired isn't an option as I do not sit close enough to the console and I find it very annoying anyway.

    Has anyone experienced this problem or have any potential solutions

    :)
     
    AnAngryG0Ose, May 7, 2019
    #1
  2. JG44077 Win User

    Controller/Console Issue with Xbox One

    I have the same exact problem. Controllers become non-resposive at a random time. Happens no matter what game it is. The controllers firmware is up to date and the batteries are new.

    Super frustrating for my kids and by proximity super frustrating for me. I tried connecting controllers via usb. Same result.

    Microsoft clearly has an issue if this is happening to multiple users.

    Anyone find a permanent fix???
  3. HolyNinja1 Win User

    Controller/Console Issue with Xbox One

    I had a similar issue with mine. what I did to fix it was hooked it up to the Xbox with the controller charger and it started working again.
  4. XBF George L Win User

    Xbox One Controller/Console Issue

    Hello!

    Provide us with a little more information to be able to best assist you? Do you see the lag affect your controllers movements in the dashboard or menus or just in gameplay. It could be a problem with your connection in which case are you connected via wireless
    or wired connection? You can try a wired connection if you are wireless, if you are able to do so. Also could you try this

    experiencing slow performance
    . If everything is good with your connection it sounds like it may be the console that is having trouble with its ability to detect your controllers. You may have to get it serviced I recommend
    trying some of these steps: Troubleshoot your Xbox One Wireless Controller

    But if it still doesn't work you may want to consider
    Getting your Xbox console or Kinect sensor serviced


    Hope this helps

    Let us know with a reply
  5. XBF Brad A Win User

    Controller/Console Issue with Xbox One

    Hello Gunstar,





    As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





    Thanks,

    Brad
  6. JDRtripstar369 Win User

    Controller/Console Issue with Xbox One

    I had the same issue. One day it worked the next it didn't, even with a USB cable. Unfortunately I had to buy a new controller.
Thema:

Controller/Console Issue with Xbox One

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