Controller connection resets after unplugging Play & Charge cable while controller is ...

Problem
When I am charging my wireless Xbox One controller with the official Play & Charge kit while using the controller in-game (any game, doesn't matter), and disconnect the cable because the controller is charged, the controller's connection to the console
fails.

Symptoms of the Problem

• The controller shuts down abruptly
• My headset (Xbox One Stereo Headset + Adapter) stops working
• The controller restarts
• The game indicates, "Reconnect Controller" despite the controller being on
  
• The Xbox doesn't recognize any button presses, despite the controller being on
  
• The headset does not play sound, despite the controller being on
  

How I Have Fixed It (Workaround)

• Hard Shut Down the Xbox One (by pressing and holding power button for ~5 seconds)
  
• Wait about a minute
• Turn on Xbox One at the console by using the power button
• Wait about 30 seconds (for the console to boot)
• Turn on another controller ("Controller 2")
• After Xbox One boots up completely, remove headset (and adapter) from first controller and plug it in to Controller 2
  

Problem Isolation

• This occurs with ALL Play & Charge kits/batteries
• This occurs with ALL controllers (I've tried it on each of the three that I own)
  
• This occurs regardless of whether the headset (and adapter) is connected to the controller or not
  

When Problem DOESN'T Occur

• The problem does not occur when charging a controller while not using Xbox One (Charging while console is off)
  
• If I disconnect the charge cable prior to using the controller and before turning on the console, the problem does not occur
  

Summary
In my opinion, due to this issue, the "Play & Charge Kit" needs to be renamed "Charge & Don't Play" kit. There is some fundamental problem that is happening when the controller is disconnected from its power source. The battery isn't using pass-through
charging properly. What should happen is that the cable charges the battery, and the battery feeds the controller while in use while feeding wireless data to the console. It seems like the cable is providing power AND a data connection to the console. So,
when that power/data connection is interrupted, the data stream is reset.

:)

 

Using my controller with my PC.

[quote user="Corwin321"]I need to turn on my controller without turning on my xbox.[/quote]The controller is designed to look for the console or Wireless Gaming Controller adapter it is sync'ed to.

The Play & Charge cable is only used to power the controller and charge the Play & Charge battery pack. It does not carry data. It cannot be used to make a wireless
controller into a wired controller.

 

Controller lag or Input lag. Comparison: Different games on different consoles with different controllers.

[quote user="BillyRuft"]So i checked on the internet and apparently a plug & play cable will charge your battery and let you connect to your xbox in the same way as a wired controller.[/quote]

Don't believe everything you read on the Internet: a wireless controller attached with a Play & Charge cable is only charging over the cable; the data connection to the console is still
wireless. (To confirm: a wired controller can be attached to a Windows PC and used via USB, but a wireless controller still needs the wireless receiver for Windows even if you have a Play & Charge cable.)

 

Hey,

By design the Xbox one charge cable creates a direct connection to the console unlike the xbox360.

This means the wireless connection is disabled and the wired connection is enabled.

The headset is directly influenced by either connection.

When you unplug the wire, the controller is forced to establish a wireless connection. Once established wirelessly all functions need to be re established.

Your experience is by design

 

You're not alone. Search control here -
xbox.uservoice.com/.../251650-console-accessories