Controller connection issues

Discus and support Controller connection issues in XBoX on Consoles to solve the problem; Ok, I was having issues with my controllers(1 original and 1 Titan fall). I rotate the controllers somewhat and started having issues when trying to... Discussion in 'XBoX on Consoles' started by SGT JD 20, Jul 15, 2015.

  1. SGT JD 20
    SGT JD 20 Guest

    Controller connection issues


    Ok, I was having issues with my controllers(1 original and 1 Titan fall). I rotate the controllers somewhat and started having issues when trying to start the console with both controllers. I would have to turn the console off and on again, take the batteries
    out of the controller eventually it would connect and work fine. I contacted support and they were going to have me send it in but never sent me a shipping label. The new controller with the 3.5mm jack came out and I told support never mind I would just trade
    in one of the controllers. So new controller works fine for a few days then the same problem came back on the brand new controller.

    I still play on my 360 just for World of Tanks. I have a 3 shelf set up with the X1 on one shelf and the 360 on another shelf. This past weekend World of Tanks had a beta for the X1 so of course played it on the X1 all weekend and low and behold no issues
    with the controller at all. Monday comes, beta is over so I play some tanks on the 360 and then go to fire up the X1 and the controller problem is back.

    The issue is only when first starting the console, once the controller is connected there are no problems at all. Is it possible the 360 is interfering with the X1? They are never on at the same time but I do shut down the 360 and go directly to the X1.
    Any feedback on this is welcomed.

    :)
     
    SGT JD 20, Jul 15, 2015
    #1
  2. NCC1701dv
    NCC1701dv Guest
    controller connection issues

    I have 4 controllers that worked percfetly for 12 months, no issues. That was until I was forced to download the latest update when I signed in to my xbox live. Both USB & wireless connection kept telling me my controller is randomly disconnectioning, I
    switch back & forth between normal batteries & the battery pack that came with the controllers. I got 4 more brand new controllers & the problem still there. It's not the controllers, not any of the batteries or the connections. Its the software update I got,
    this problem doesn't exsist during Borderlands 2 game but it does exsist during all my other game play. Everyone needs to make xbox aware of this problem since I am not seeing a forum on the real cause. I have already sent a message to them.
     
    NCC1701dv, Jul 15, 2015
    #2
  3. eG x Thee Elf
    eG x Thee Elf Guest
    controller connection issues

    Make sure to press the connect/sync button on the console and then within 20 seconds press and hold the connect/sync button on the controller. Ensure that the controller is within a few feet of the Xbox 360 you are trying to connect to. If that doesn't
    work, try and change batteries, using a different controller battery pack, or try a rechargeable battery pack (if you have one). Please let us know if this fixes your problem.
     
    eG x Thee Elf, Jul 15, 2015
    #3
  4. Mister Cerb Win User

    Controller Connection Issue

    Hey there LaBollita! Thanks for getting back to us with that info!

    Based on what you've told us (the same issue happens on multiple games and multiple consoles), we need to start looking for the common factors. My first instinct is to think that the issue lies with the controllers (and it very well might). However, the issue
    might also lie with the play and charge kit, since that was also a common factor.

    Were these controllers connected to the console via the play and charge kit when you were performing these tests?

    If you can, try these controllers out without having the play and charge kit connected. Also, try some completely different controllers (like a friend or family member's controllers) on your console without any play and charge kits connected.

    Let us know how those tests go and we'll be standing by to hear from you. =)
  5. Rayvnwingz Win User

    Connectivity Controller Issues

    I didn't even think of that...I'll give it a try!!

    Thanks
  6. Ironwilled Win User

    Connectivity Controller Issues

    Hi Rayvn,

    Have you tried syncing the controller to another Xbox One console? In doing this test you can see whether or not the problem lies in your console no longer recognizing your controller or your controller not recognizing your console. If its the latter, then
    I'm afraid you might need to buy a new controller.
  7. Francia J. Win User

    Controller connection issue

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    In order for us to isolate the issue further I would like to ask some questions.

    Is this happening with other controller? Also, are you on Xbox or PC?
  8. LaBollita Win User

    Controller Connection Issue

    1) I did use the controllers when testing on the second console.

    2) No, the controllers are just regular Microsoft controllers. I also use the same NYKO brand play and charge kit for both.

    3) They just came up within the past week.

    4) I have also tried other games as well, some downloaded and some on disc.

    5) A separate hard drive was used to test.
Thema:

Controller connection issues

Loading...

  1. Controller connection issues - Similar Threads - Controller connection issues

  2. Controller connectivity issues

    in XBoX Games and Apps
    Controller connectivity issues: I have three Xbox controllers and none of them are connecting to my PC. I tried wireless and wired. All will connect to my Xbox. My PC will not recognize any controller or the wireless fob. I...

  3. Controller and connection issues

    in XBoX on Consoles
    Controller and connection issues: My first issue i was having was trying to do remote play on my mobile device. I connected via bluetooth my wireless controller to my phone and started remote play.. Only the A and B and the xbox...

  4. Xbox Controller connectivity issues

    in XBoX on Consoles
    Xbox Controller connectivity issues: So, I usually play with my headset on and every couple minutes or so my headset would make a static noise as if my controller is losing connection then my controller would turn off then on, then...

  5. Xbox Elite Wireless Controller Series 2 - Core Connection issues

    in XBoX on Consoles
    Xbox Elite Wireless Controller Series 2 - Core Connection issues: So my controller is becoming unresponsive, at times no form of input gets a response and sometimes just straight up disconnects. Pad is always connected via USB cable, never via Bluetooth. I've...

  6. Connection issue with the XBOX Wireless Controller

    in XBoX on Consoles
    Connection issue with the XBOX Wireless Controller: It startet yesterday evening, when my controller turned itself off while I was playing. I didn't think much of it, just turned it on again and played on. But it happened more frequently...

  7. Issue connecting my Xbox controller to my surface pro x

    in XBoX on Consoles
    Issue connecting my Xbox controller to my surface pro x: I’m having issues connecting my controller to my surface pro x. I’ve connected it to my two other consoles and had no problems. I also tried my I phone and it connected instantly. Is there any...

  8. why does my Xbox series s controller have connectivity issues when I disable night mode?

    in XBoX on Consoles
    why does my Xbox series s controller have connectivity issues when I disable night mode?: Everything is up to date including the controller firmware cbcf96dd-88f4-4cbf-998b-d490898c91b0

  9. Xbox controller connection issues after installing iOS 17

    in XBoX on Consoles
    Xbox controller connection issues after installing iOS 17: My iPad recently updated to IOS 17 (now 17.0.1) and my Xbox controller(s) will not stay connected in Fallout76 or other games. Functions for about 10 seconds and then stops and I must touch the...

  10. 360 controller not connecting. Other issues

    in XBoX on Consoles
    360 controller not connecting. Other issues: Xbox 360, 2015 version power light green is showing, a drawer won't open, wireless controller is not connecting all other functions are working USB ports hard drive as well I can open with wide...