Controller connection issue after update

Since the last update, the only way the controller will work with my xbox one is to restart my console. It will then work fine, however as soon as I turn off the controller and turn it back on, the light on the controller blinks for a little then goes solid,
like there is a connection. However anything I push on the controller nothing will happen. If I take out the batteries and put them back in, it still will not work. I have to restart the console once again.

Has anyone else have this issue? I have new batteries and updated the controller as well. I was only a few feet from my console as well but I still have the issue. Can someone help?

:)

 

DESPERATE for help !

for anyone with controller issues, this popped up in tonight's preview update.
A fix to address an issue for users who find their controller will no longer connect via a wireless connection, and only works over USB. If this has occurred to you, after taking this system update, you will be able to connect your controller via a USB cable and wait a few seconds before unplugging it. This will recover your controller and you will be able to connect wirelessly. It is expected that subsequent controller firmware updates will fail. This will be addressed in a later system update.

 

Connection issue after update

Perfect! Thanks, Thomas.

That latency is pretty high, and I'm wondering if it's because of your wireless strength. But you have no packet loss and your download/upload speeds are good.

Two questions: Are you able to test out wired? Do you know how to change the wireless channel in your router? These both should improve these connections.

If you can go wired, great! Let me know the results of that, including what the detailed network statistics look like after that.

If you don't know how to change the wireless channel in your router, post back with the manufacturer and model number of that. I can help walk you through that.

Thanks so much for your patience on my response times! We don't work over the weekend, but hopefully we can get this sorted out this week.