Controller bricked after failed update.

Discus and support Controller bricked after failed update. in XBoX on Consoles to solve the problem; Tried to update my last decent working controller and the updated failed. This turned off the controller and now it won't turn on. Support had... Discussion in 'XBoX on Consoles' started by Jacques Pepin-E003E67A-63D8-421C-8572-08E35D775386, May 11, 2017.

  1. Controller bricked after failed update.


    Tried to update my last decent working controller and the updated failed. This turned off the controller and now it won't turn on. Support had suggested such gems as "did you try putting in fresh batteries"...yes and tried using the cable with and without
    batteries and charge pack. It was also suggested that I try to sync it with my XBox. Um...It won't turn on!

    Has anyone found a workaround to bring this thing back to life?

    XBox supports final suggestion was that they would very graciously send me a new controller...for $60!

    So frustrated!

    :)
     
    Jacques Pepin-E003E67A-63D8-421C-8572-08E35D775386, May 11, 2017
    #1
  2. Controller bricked after failed update.

    Tried to update my last decent working controller and the updated failed. This turned off the controller and now it won't turn on. Support had suggested such gems as "did you try putting in fresh batteries"...yes and tried using the cable with and without
    batteries and charge pack. It was also suggested that I try to sync it with my XBox. Um...It won't turn on!

    Has anyone found a workaround to bring this thing back to life?

    XBox supports final suggestion was that they would very graciously send me a new controller...for $60!

    So frustrated!
     
    Jacques Pepin-E003E67A-63D8-421C-8572-08E35D775386, May 11, 2017
    #2
  3. Lustics
    Lustics Guest
    Bricked Xbox One Controller after Update Failed

    I have had this too, did all your steps as well. If I find a fix i will let you know, but seems very tedious to have an update that totally bricks the controller. I'm trying to play Fallout 4, I have new mods awaiting Controller bricked after failed update. :(
     
    Lustics, May 11, 2017
    #3
  4. Controller bricked after failed update.

    Its sad when you cant even update your own controller out of fear of a meltdown and sadly enough these things cost 60 bucks which is pretty expensive in my book
     
    Recarter Sensei, May 20, 2017
    #4
  5. Recarter Sensei Win User

    Controller bricked after failed update.

    Its sad when you cant even update your own controller out of fear of a meltdown and sadly enough these things cost 60 bucks which is pretty expensive in my book
  6. ScotteyF1 Win User

    The controller update bricked my controller.

    Similar problem guys.

    For months I have had a failing usb cable from the play and charge kit - Controller has to be held or placed at a certain angle for the orange light to stay on for me.

    First controller update was successful.

    Second controller update failed as the cable completely stopped working, I can't get the charge light to come on at all, even when used on the controller which was updated successfully, the other controller has been bricked by the failed update.
  7. PalmettoBling Win User

    Xbox one controller "bricked" after failed update.

    My first step in troubleshooting would be to remove the batteries and disconnect from USB, and let it sit for about 10-15 minutes. Then put the batteries back and try again, see if it'll sync up.

    I would also see if it'll connect to another device, either computer or mobile device via USB, if you have that available, to verify if it's an issue with it connecting or an issue between the controller and device you're connecting it to specifically.

    For clarification, were you trying to update via Windows 10 with the Xbox Accessories App or on Xbox One?
  8. OrderedBasher34 Win User

    Bricked Xbox One Controller after Update Failed

    I have had the exact same issue with my 2014 controller, however it turned off after the update and now will not turn on, similar to deano89's problem, I will be in touch if I find a resolution however my best advice is to contact Microsoft support team
    and push for a free replacement if your controller is still under warranty, if not push anyway as this is at no fault of your own and Microsoft have us by the balls here
  9. deano89 Win User

    Bricked Xbox One Controller after Update Failed

    just got the same problem but with the original controller, but the difference is that mine turned off as soon as I hit update and now wont power on whatsoever. So I guess I'm screwed.
Thema:

Controller bricked after failed update.

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