Controller audio not working

ImaHardRock · Aug 17, 2018

When I plug my headphones into my controller, the audio will cut out every 1-5 minutes and I have to unplug and plug in my headphones. It does it with different headphones and cables. It also turns off randomly.

:)

PreachedGem8387 · Aug 17, 2018

xobx stereo headset adapter on PC

I have an older xbox one controller with no audio jack. I use it on a windows 10 PC. I purchased the stereo headset adapter however mic audio is not working. The PC sees both a headset and mic and I can hear audio through the headset. Mic audio seems as
if it's muted. I have tried multiple headsets, the controller was updated on my friends Xbox One but still get no audio. Chat rep said there's no mic audio at this time but it's coming soon? Is this true? Anyone else have an adapter and is it working normally?

Thanks!

DerekMartin · Aug 17, 2018

XBox One Chat issue, cant hear others in party audio nor can they hear me.

I went out and bought a brand new controller and after about 20min the headset chat audio stopped working so it's not the controllers.

denis97g · Aug 17, 2018

is your controller updated? what type of nat do you have?

[Farscape]

the controller has to be hardwired for audio to work as the xbox controller bluetooth does not allow audio passthrough.

Burnin TODI

Here is how I understand the whole headset compatability works (maybe someone can correct me if I am wrong):

GAME AUDIO

If your headset gets the game audio via a box linked to your gaming machine via optic audio out - this audio will continue to work as designed, as the xbox One has optic out as well.

CHAT AUDIO

If your headset gets the chat audio via a direct bluetooth wireless link to the xbox360 machine - then this headset will not work with chat audio on the xbox One.

If your headset gets the chat audio wireless via a bluetooth puck that plugs into the 360 controller (not a direct wireless link to the gaming machine) -then this may work with the xbox One depending on how the forthcoming adapter works with next gen controllers.

If your headset gets the chat audio via a cable directly connected to your xbox360 controller - then this may work on the xbox One depending on how the upcoming adapter works with the xbox One controller.

denis97g

is your controller updated? what type of nat do you have?

Cylon-855338B5-5C5E-

Here's my weirdness chronologically with the Turtle Beach X41:

XB1 plugged into the X41 base using optical, and X41 headset plugged into the controller via the adapter. Adapter/controller is updated and audio set to 5.1/DTS.

Issue # 1: I got no sound from my X41 base. The volume controls on my X41 base and headset did nothing. The resolution is noted below.

Issue # 2: When I joined a party, I only heard chat audio from the controller to the X41 headset - there was no game/menu audio and issue # 1 continued. The volume control on the wire between headset and controller worked though, which makes sense since
only chat audio was coming from the controller and nothing from the X41 base. Additionally the game chat balance (left buttons on adapter) worked OPPOSITE to what they should!! Pressing the controller increased the chat audio and lowered the game audio!!
When I went into Titanfall, the chat balance buttons flipped and started working correctly - Pressing the controller increased the game audio and lowered the chat audio. Bizarre!!

Resolution: I was able to solve the no audio issue by changing my audio output to Stereo on the XB1. I now get game audio and chat through the X41 headset, and can control the audio with all volume controls on my X41.

It is a horrible kluge. The sound is terrible and doesn't work correctly as it did on the 360. Now if I want to watch a Blu-ray in DTS, I have to change the audio settings, so there's this back-and-forth all the time. I probably won't spend a lot on headsets
again, I can tell you that much!!

Tezzarrific

for audio to work with a xbox controller on pc it has to be wired, the controller does not support audio over bluetooth. thats why i purchased a usb headset as its a pain.

Controller audio not working