Controller and Wireless Headset sporadically disconnect and reconnect

Hi braelynnfiedler,

Firstly is your headset wired or wireless, if it is wireless you will need to reconnect it to the xbox after a reset as the xbox has now removed anything that was connected to it, if it is a wired headset then maybe try disconnecting the controller and reconnecting
it again to see if that helps.

Try the following:

• Turn the volume down on your TV or stereo.
• Disconnect the headset, and then reconnect it firmly to the controller's expansion port.
  
  Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.
  
• Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
  
• Test the headset by connecting it to a different controller.
• If you're using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.
  

And when it connects my headset makes crackling noises and reconnects and my controller just disconnects and reconnects

so this happen when headset is connect to wireless adapter only (remove the Bluetooth connection to my phone)

When headset disconnect with wireless adapter the connection with Bluetooth(phone) connection with the phone still there. I'm able to reconnect with the adapter anymore. My thought was because of Bluetooth but I don't think that it.

Don't have controller.

Nothing works fine until the headset disconnects. Then the controller also disconnects and then I have to reconnect by pressing the button on the x box