Controller and headset issue

Try to use the headset to another controller.

If your headset works to another controller, then it is an issue with your controller that might need to be replaced or repaired.

You can try first to use another headset to the controller ( the one where your headset it not working ) to see if it is an issue with the headset.

Hi Hassan!

There's a possibility that the issue may be on your controller headset jack. To further isolate the issue, try to use a different controller with your headset. Maybe your controller headset jack needs cleaning.

Will need some more info, what is the make and model of the headset

Has this worked the past.

Does the headset portion work correctly, in other words do you just have an issue with the mic.

Can you try another controller, or better yet try using the headset on a friends xbox or take it to gamestop

If the headset works on another controller then it may be an issue with the controller or console, if this headset does not work with another controller, then it may be an issue with the headset.

Not all headsets are supported with the xbox

It could be that the headset is faulty now or that the jack in the controller itself is the issue. How old is the headset and controller ? What brand is the headset ?

can you try the headset in another controller?

This will identify if it is the headset itself or the controller that is the issue