Controller 3.5mm jack

The more recent versions of the Xbox One controller have a 3.5mm jack on the bottom. Older Xbox One controllers require an adapter.

Basically if your controller has a 3.5mm jack on the bottom you are good to go, and if you're buying a new controller I think they all have the 3.5mm jack these days. It's only if you have an early controller you need the adapter.

The controller just has the 3.5mm jack the XBox One S did not come with the stero headset controller...just plugging into the 3.5mm jack worked for a few weeks right out of the box

Thanks everyone. Since I was smart enough to get insurance on the controller, it worked out. The 3.5mm jack was jacked up,,, I got the money to get another controller. Not sure how the 3.5mm jack became faulty, but a new controller fixed all those issues.

Sorry to hear about your issue. The 3.5mm jack on the controller may be malfunctioning. You can bypass the 3.5mm jack with an adapter for your headset or try a different controller.

Best wishes,

Cowgirl

The original Xbox One controllers didn't include a 3.5mm jack. You mentioned that you were using a newer controller and as that will have a 3.5mm jack, it may be possible that the problem you are having with your headset is related to that following the
recent Dashboard update. Unfortunately it appears that Microsoft have introduced an incompatibility between consoles and controllers using the 3.5mm jack.

You may be able to use a stereo headset adapter or chatpad to workaround the issue as the 3.5mm jacks on those devices don't appear to be affected.

Good luck!