Controler elite série 2 issue

Hi M a t h i e u Letourneau,

Thank you for writing to Xbox Community Forums.

As we understand you are trying to make a follow up on your request with the repair of your Elite controller Series 2. As per your post description, you have mentioned that you already have requested it for a repair service and sad to say that you did not receive any update for the shipping details.

We really apologize for the inconvenience. For this isolated issue of yours, we would like to suggest that you contact the same support where you file the request, as they have the tools to check on the status of your repair request.

For your convenience, here is the link for you to contact our Live Support. https://support.microsoft.com/home/...ctUsExperienceEntryPointAssetId=Smc_contactus

If you have other concerns, you can create a new post here.



We wish you a good day!



Kind regards





Xbox Forum Moderator

Microsoft Community

Hello _Cristophe-,

Thank you for your post. The Xbox Series X will allow for backward compatibility with Xbox One controllers, meaning an Xbox Elite Controller Series 2 will work as normal with the Series X.

I hope this helps!

I can confirm that the Xbox Elite 2 controller has issues with conducting electricity through the paddles.

I am getting shocked as well.

The Xbox Elite 2 controller needs to be recalled immediately.

I've had my white elite controller for over a year now without any issues. I went through two black elite controllers because the grips came off. I haven't had that issue with the white ones. I'm looking forward to the elite 2 controller.

There was a new update released, can you try updating your Elite Series 2 controller again?

I also have the Elite Series 2 controller and I do not run into these issues when using it with the PC.