control parental [Parental Control]

Tengo una xbox360e que no la había usado hace como medio año y apenas tengo unas semanas usándola de nuevo, y me acorde que le había puesto control parental, pero ya no me acuerdo de la contraseña y de la pregunta, necesito ayuda para poder quitarlo
ya que no me deja jugar algunos juegos y ver algunas aplicaciones

[Translation - I have a xbox360 that had not used it about half a year and I just have a few weeks using it again, and I remembered that I had parental control, but I do not remember the password and the question, I need help to remove it and not
let me play any s games and see some apps]

:)

 

Family Member Cannot Access Game

Hello AXIRYTH

How can I set parental controls?

Please see Xbox 360 console parental controls.

 

Just wonderful my niece wasted my MSPs on renting a crappy film

support.xbox.com/.../parental-control-info

 

Web translation:

I have an xbox360e that I had not used it for like half a year and I barely have a few weeks using it again, and I remembered that I had put parental control, but I do not remember the password and the question, I need help to remove it already
that does not let me play some games and see some applications

Response:

Hi there,

in order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end. To contact Xbox
Support (Phone or Microsoft Support Chat) via
http://support.xbox.com/contact-us

Web translation response:

Hola,

Para restablecer un código de acceso familiar, deberá ponerse en contacto con el soporte técnico de Xbox. Necesitarán la identificación de serie de la consola y harán algo al respecto, después de lo cual lo guiarán por los pasos para restablecerlo
en su extremo. Para ponerse en contacto con el soporte de Xbox (teléfono o chat de soporte de Microsoft) a través de
Contact Us | Xbox Support