CONTINUED black screen flash, Philips TV

Jefe Cabestro · Jan 5, 2015

Ops!!! I have already discover that the firmware of my TV isn't updated. The version was 1 year older than the new.

I will update the firmware and will keep informing.

Bhutankam Pema · Jan 6, 2015

let us know..

I think I will get the new BenQ RL2755HM Monitor 60Hz 1080p with the Dual-HDMI.

May then the Signal after the Monitor is better than from xbox and my TV Needs not to Struggle anymore ;-) and will not do such crap-walks...

Ist a crap that I Need to use two Displays one for gaming the other for watching movies and Netflix with my Girlfriend... But that way at least I Need not to swap cables.-..

Let us know...

Jefe Cabestro · Jan 8, 2015

Hello. I have got something very important to say.

Today I have installed my new Intel NUC. It's a miniPC that I will use as a HTPC. So while I was watching a movie I have had the same problem. Just the same problem!!!

2 seconds blank screen without sound....

This means just one thin. There must be a bug/problem with de Philips HDMI. This problem doesn't occur in my LG 22 LCD monitor.

Microsoft sent me yesterday the new console to replace my original console. I don't know if the console that Microsoft sent me is new or repaired. In any case both consoles have the same warranty.

I have 12 days to send my first console back to Microsoft.

Now I have a doubt. I'm sure the problem is not Xbox ONE. The problem is the Philips TV. So which console would you send to Microsoft? The one that I received yesterday or my original console?

I hope this info can help anybody.

Greetings and I'm waiting for your advices.

Jefe Cabestro · Jan 8, 2015

Hello. I have got something very important to say.

Today I have installed my new Intel NUC. It's a miniPC that I will use as a HTPC. So while I was watching a movie I have had the same problem. Just the same problem!!!

2 seconds blank screen without sound....

This means just one thin. There must be a bug/problem with de Philips HDMI. This problem doesn't occur in my LG 22 LCD monitor.

Microsoft sent me yesterday the new console to replace my original console. I don't know if the console that Microsoft sent me is new or repaired. In any case both consoles have the same warranty.

I have 12 days to send my first console back to Microsoft.

Now I have a doubt. I'm sure the problem is not Xbox ONE. The problem is the Philips TV. So which console would you send to Microsoft? The one that I received yesterday or my original console?

I hope this info can help anybody.

Greetings and I'm waiting for your advices.

Bhutankam Pema · Oct 31, 2018

Microsoft should tell Philips about it..

Bhutankam Pema

Microsoft should tell Philips about it..

Bhutankam Pema

Maybe somebody can try to ask Philips it they are Know that? I would appriciete when somebody could Do it?

JodieCook

Did it get sorted for you Daddatino?

I too have tried most of the steps above will double check my latest tv updates though, it has been going on since launch of the xb1

DHG Valiance

I'm sorry to hear about this. I've done what I can for you, and it seems that this is out of our control at this point. Hopefully this gets fixed in the next update or two... I do know that they've been doing a lot of work to add better support for more
TVs, so I wish you the best of luck.

- Val

DHG Valiance

I'll see what I can come up with, I'll search more extensively, and edit this post.

CONTINUED black screen flash, Philips TV