Continually disconnected from LIVE. Global issue ?

I have just scrolled through this support forum and am pleased to see that so many are suffering the same issues of unexplained, random disconnecting from live and problems reconnecting. At least I am not alone! My live has worked with no problems for
6 months since I moved to another country. But since New Years I have been getting random disconnects. I have tried everything, from resets, to deleting cache and my profile and downloading it. Every support ambassador types the same response, check Nat, check
router, reset network, delete profile etc My ISP are useless and cannot do anything and hence my nat has been strict, but even then I have been on live without no issues for over 6 months. Something has definitely happened to the live service recently and
I want to know what will be done to fix it. And on a side note, on the small chance I do connect to live the xbox becomes incredibly slow and unstable! How can I sort this out? Thanks

:)

 

Continually being disconnected from Xbox Live

Have you tried changing the wireless channel?

Wireless interference can cause random disconnections even if other devices work fine.

So the first thing you should try is going into your router settings and changing the wireless channel.

This will not stop other devices from connecting so will not do any harm trying.

In fact it's one of the first thing you should do if you are using wireless and having regular disconnections.

I did a quick search for you router and found these instructions on how to change the wireless channel

www.belkin.com/.../support-article

 

Continually being disconnected from Xbox Live

We are having a hard time staying connected to xbox live... It disconnects constantly! I have ran the Xbox Live Connection test and all is good except there is a service alert that says :

• Affected platforms: xbox 360
  

Affected services:

• Joining other Xbox Live members in online games
  

10/3/2014 3:04:23 PM CST:

Having difficulty playing multiplayer matches in Battlefield: Bad Company 2? Us too, but we’re currently working with our external partner to resolve this issue. We’re grateful for your patience during this process, Xbox members! We’ll update you again when
we have more information. (Just for the record, we are not trying to play either of those. It disconnects us while trying to watch Netflix and Hulu)

What Country/State/Province do you live in? Tennessee, United States

Modem brand & model number: Motorola Model #SB6121 ( Almost New service provider replace it in May 2014)

Router brand & model number: Belkin Model F9K1102V2 (bought in June 2014)

How many consoles do you have connected to this router? Currently running a Xbox 360, Nintendo Wii, Roku 1 (the xbox is the only one disconnecting and this issue only started a recently)

Wired or wireless (for each console): Wireless

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
(I'm not sure what this is)

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown ...Unknown, again not sure that this is.

Do you have a NAT error? If so, what is your NAT type? Not sure

Any Error Codes you encounter:

Who is your ISP(Internet Service Provider)? Charter

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000-0021

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID: FFFF-FFFF

L: 8015-100F

Q: 8007-0435

T: Wireless

D: 192.168.2.1,0.0.0.0

S: WPA2

C: 2

Note: I thought our problem was with our internet, so I had a tech come out today (10-3-14) Everything on their end checked out fine. Like I said, all other things that use the internet our Wii, Roku, desktop, laptop and my phone are staying connected.
Please help us fix this issue. Money is tight and I can't afford to pay for something that doesn't work as it should.

 

Hi Dark Razzke,

May I recommend to use
this link and add details for better support.

Also you can add other forum to get more information.

 

Link is broken, and last time I checked this was the right forum

 

Hello friend how are you? These days the Xbox Live service this mode of service alert and think this affects your experience of the xbox live.Ontem was playing on xbox live and my connection dropped. Wait a while and if the problem persists, please let us
know so we can help you ok? and try to clear the system cache and renicie your modem and router to see if your connection improves. I have helped

 

Same story with me, I have had no internet problems for 2 years of service but the past two weeks when I try to connect to XBL it gives me the same error codes: 8015909, 8007274c and 80151904. I have done EVERYTHING Xbox.com has said (clear system cache,
re download profile, reset your xbox, reset your modem, open your ports, ect) and I'm still having problems! There have been a handful of times where I could connect to XBL but my dashboard wouldn't load and when I started up a game I lost connection to XBL.
My PC, PSP, and IPad can connect to my internet without any problems.

 

Does anyone's dash take forever to load too when you first power on the xbox?

 

Op here, just to let everyone know I spent over 2 hours chatting to support and STILL NO FIX.

At first I spoke to accounts....NO issues

Then I spoke to network support...NO Issues.

I have come to the conclusion that this problem is with XBOX and won't be fixed anytime soon.

Can anyone with the problem confirm that the last update they did was via USB and not on live? That is the only thing I can think of that started the problem