contents purchase problem....

Discus and support contents purchase problem.... in XBoX Games and Apps to solve the problem; Why does this kind of error occur? I wonder how to check to clear. [img] 207716d2-55b7-48aa-b246-b6d7ed30c80f Discussion in 'XBoX Games and Apps' started by Artemis MijaL, Nov 2, 2019.

  1. Artemis MijaL
    Artemis MijaL Guest

    contents purchase problem....



    contents purchase problem.... [​IMG]

    :)
     
    Artemis MijaL, Nov 2, 2019
    #1
  2. XBF Crystal P Win User

    contents purchase problem....

    Hi there Artemis,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with an error message. To help clarify the issue,

    • What actions are you trying to do before the error message?
    • Have you tried a different device?
    • Have you tried clearing your browser cache and restarting the browser?

    Let us know so we may further assist.
  3. Lov10sBeauty Win User

    contents purchase problem....

    what is exactly the content purchase?

    maybe the game or something that you want buy is not available for your region
  4. XBF Ruben D Win User

    problems accessing purchased content

    Hello Chris,

    Thank you for posting on Xbox Forums! Just to clarify, have you tested your network to make sure that your network is good? If not, I would recommend trying this support article for

    Network Connection Troubleshooter    . Additionally, it looks as though there is a

    Service Alert     right now for the Xbox 360 and viewing the Movies and TV apps. If you would like to know when the issue will be resolved, there is a "Notify Me" button when you click the link for the service alert.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  5. Angelicris Win User

    problem purchasing in game content

    Hi!

    Have you tried these steps:

    Delete profile ONLY. This will help isolate if the issue is caused by a corrupted profile or something that is stored on your console's hard drive.

    Delete any traces of the game content from the hard drive.

    Clear marketplace cache and system cache 3x in a row.

    Turn off the console for 30 seconds and then back on.

    Redownload your profile. Then purchase the game again.

    These steps has work for me before. I hope this helps.
  6. MrFunnyGuy34 Win User

    Saints Row 4 & Gat Out Of Hell (XBOX ONE (I couldn't find an option to post about SR4 on the XBOX ONE forum)) (on disc, not download) save issues

    The problem with XBL is 'purchase and content usage' and 'social and gaming'
Thema:

contents purchase problem....

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