Content restrictions enabled on account out of nowhere?

Discus and support Content restrictions enabled on account out of nowhere? in XBoX on Windows to solve the problem; Just tried to download a couple games on Windows 10 through the Xbox app. However, I am presented with this message: [img] I have not encountered... Discussion in 'XBoX on Windows' started by Setriaus, Aug 8, 2020.

  1. Setriaus
    Setriaus Guest

    Content restrictions enabled on account out of nowhere?


    Just tried to download a couple games on Windows 10 through the Xbox app. However, I am presented with this message:


    Content restrictions enabled on account out of nowhere? [​IMG]


    I have not encountered this problem before, and I can still download games through the Microsoft Store without issue. I do not have any parent accounts attached to my account. In fact, I have had this Xbox account for probably 10 years, and my age is definitely
    established to be well over any "child locks" that may be activated.

    I do not have a family group set up either. How can I rectify this?

    :)
     
    Setriaus, Aug 8, 2020
    #1
  2. RobertReido Win User

    I can`t download DLC for mortal kombat.

    Check if you have Family Settings enabled. Family Settings restrict use to these things: Parties, Downloading i.e Games/Downloadable Content. If you do not have Family Settings enabled, check if you are securely connected to the internet and are logged in
    on a Xbox LIVE account.
  3. meu Win User

    Black ops 3 clan tag & emblem issue xbox1

    Under settings Black ops has a content/emblem restriction. If enabled it keeps you from seeing such things. Check that first.
  4. XBF-Spartan Win User

    Game Pass "This game is rated above your Restrictions"

    Hi Liam,

    Thanks for reaching out to the forums! Are you the only account on the mentioned console. If their is a child account also on the console those child restrictions will also affect your account if that child account is currently logged in. If there are no additional accounts I would recommend verifying that your accounts "content restrictions" are set to the desired level to allow you to download the games and apps that you want. You can get here by navigating to Settings/Account/Content Restrictions .
  5. Rostom L Win User

    How to play Halo Wars 2 on PC while leveraging Family Safety options

    Hi Adam!

    Please go to https://family.microsoft.com/ and click on his account. Please check if screen time limit is enabled - try to disable it. In Content filters > Apps & games, try to select "Any age" or have you already selected that? Did you mean about that "Content restrictions - Apply age filters - allow all content"?
  6. WPAK Win User

    xbox live 保護者制限について[Translation-About Xbox Live Parental controls ]

    Web translation:

    About xbox live guardian restrictions

    Although it is an account with no parental restrictions, "For parents are restricted" is displayed at Forza Horizon 4

    Response:

    Hi there,

    please double check the birth date on the account to check if this is indeed a parent account and not a child account here: https://account.microsoft.com/profile/

    also check if all settings for privacy and online safety are enabled at
    http://account.xbox.com/settings
    like for example Allow user created content.

    Let us know the results
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Content restrictions enabled on account out of nowhere?

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