Content purchased online not available on 360?

Discus and support Content purchased online not available on 360? in XBoX Games and Apps to solve the problem; I just bought The Taken King from the Xbox store via PC and while it works on the One, it doesn't for 360. I just want clarification as to if I'll have... Discussion in 'XBoX Games and Apps' started by Animal I Are, Sep 13, 2015.

  1. Animal I Are
    Animal I Are Guest

    Content purchased online not available on 360?


    I just bought The Taken King from the Xbox store via PC and while it works on the One, it doesn't for 360. I just want clarification as to if I'll have to purchase it again for 360 or only have the content on the One.

    :)
     
    Animal I Are, Sep 13, 2015
    #1
  2. BAWS x COMMANDO
    BAWS x COMMANDO Guest
    Purchased Content not available

    Hello all,

    I purchased Ubisofts For Honor from the Microsoft marketplace, and once it, and it's "deluxe pack" had downloaded I received none of the DLC or the "premium status" within the game, I would just like to receive the DLC I paid for. If anyone can help, that'd
    be splendid.
     
    BAWS x COMMANDO, Sep 13, 2015
    #2
  3. LocoKip
    LocoKip Guest
    Purchased XBox Video Content not available

    XBox Support (^SK) couldn't fix the issue so they directed me here for the fix.

    I purchased a video "Elmo's Potty Time" for my toddler back on 9 February 2015, but for some reason it is no longer available under my purchased video content on my XBox 360, Desktop, or Surface Pro 2. All my other content seemed to be showing up fine.

    The video is still available in the XBox Vidor marketplace, but when I click on it, it asks me to purchase it as if I don't already own it.

    Thanks in advance for the help.
     
    LocoKip, Sep 13, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Content purchased online not available on 360?

    Glad to hear that you've pre-purchased TTK for the Xbox One. It looks to be a lot of fun. However, unfortunately the purchase is not cross-platform. This means that you'll need to purchase it again for the 360 if you want to play TTK on the 360. The
    DLC package should be available tomorrow for purchase if you are so inclined.
     
    onyxishere, Sep 13, 2015
    #4
  5. onyxishere Win User

    Content purchased online not available on 360?

    Glad to hear that you've pre-purchased TTK for the Xbox One. It looks to be a lot of fun. However, unfortunately the purchase is not cross-platform. This means that you'll need to purchase it again for the 360 if you want to play TTK on the 360. The
    DLC package should be available tomorrow for purchase if you are so inclined.
  6. SingCongButas25 Win User

    Unable to buy Dark Souls on Xbox One and Xbox.com

    Hello Python,

    Actually, as of now, all 360 games are not yet available for purchase through the xbox one store. You may need to purchase them either on an xbox 360 console or online on the website. However, since most of the 360 contents are region specific. For you to
    be able to purchase them, you need to be on the same region where you're trying to buy the content and using a valid credit card for that same region.

    This is one of the issues when players who owns an xbox one wishes to get a 360 game but does not live under one of the xbox live supported countries. Another thing to consider as well is if the account is a child account. You will not be able to purchase
    360 contents online on the web if the account is registered as child. Even if you try to change your privacy settings, the system will still not allow the purchase to go through.
  7. DigitalAssassin Win User

    Purchased Content On Older Xbox 360 and Content Is Not Available

    Hi there, the content would be attached to whatever gamertag you originally downloaded it on whether you've changed emails or not.

    -

    Please see this link on how to view your accounts download history where you can re-download any previously bought content:

    support.xbox.com/.../view-download-history
  8. MisterSwitch Win User

    Xbox live music and video question for the new Xbox One

    Sharing movies and TV shows on Xbox One will work the same way as Xbox 360. The Xbox Video content you purchased on Xbox 360 will be available to you on Xbox One, and if you purchased the video, you can freely roam to any Xbox One and Xbox 360 and watch
    your content..
  9. MsCafeNoir Win User

    I am in shock, disbelief.

    Thank you Digital Assassin for the information. However I don't hesitate to put up a fuss considering my overall investments, arguments, etc. I believe i have adequately paid for that right. That is what wakes them up to considering these things. Digital
    purchases should be honored when it is possible, which it is, it is bad consumer practice otherwise. I look to the near future with hope, however... will consider all digital purchases online more carefully in the future. This is not just a console debate,
    this is a debate online period. How should digital online purchases be handled in the future. What is their reliability and overall life span? What is fair... I believe offering the same content, dlc on next gen, but locking off those who purchased it on
    a previous console is a way to destroy over consumer trust. They can't say it isn't available, when it is, they can't say you bought the digital content from someone else. If you buy digital downloadable content on xbox live and they still offer that digital
    downloadable content on next gen then it should be available to the consumer who purchased it. I understand if it is not available, I understand hardware, however... I do not like making a digital purchase on xbox 360, see the same digital purchase available
    on their marketplace, yet they choose not to honor my purchase. I hope they will... I hope common sense prevails...
Thema:

Content purchased online not available on 360?

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