Content License

You can try calling Support for your region to see if they will do a transfer for you but they only tend to do it in exceptional circumstances.

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Worth a phone call though to find out
support.xbox.com/call-us.

The reason that you had to do a license transfer is that when you purchase content, it comes with two distinct licenses. The first licenses the content to your account, allowing you to use it on any console. The second licenses the content to the console
the purchase was made from (or from your regular console if purchased via the website) and this license allows any user of that console to use the content. This is the license that moves with a license transfer.

Hi there,

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in case you don't know it, the profile that bought the game/dlc/content will always have the license for that content.

A profile with the license can redownload the content on any console and use it whenever the console is connected to xbox live.

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But to answer the questions, there is no way (that I know off) to check the licenses on a console, other then trying to use the content with the profile that bought it when the console isn't connected to xbox live. If the content shows up as trial then the
license isn't on the console, if the content shows as the full game the license is on the console and on the profile.

Only the profile that bought the content, can use the full content on the console where the license is.

Hi Nenjamonky 117.

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This looks like a console license issue. To resolve this, you'll need to perform a license transfer and then redownload your content.

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Please follow these instructions to perform a license transfer.

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1. On your console, sign in to Xbox Live using the gamertag that you used to purchase the content.

2. Go to Settings and select Account.

3. Under Your Billing Options, select License Transfer.

4. Follow the instructions to transfer the content licenses.

5. After the licenses are transferred, you need to download the content again to update the local licenses. For information about how to do this, see

support.xbox.com/.../redownload-content.

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More info on DRM and licensing for marketplace content is located here.

support.xbox.com/.../download-content

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Hope that helps you out.

Hi,

Click the link
Digital Rights Management for help. Maybe there was a problem with the license.

How do I obtain licenses for content?

Licenses are automatically acquired when you download content. If a license is missing or has become corrupted, you can access the download history on your Xbox 360 console and redownload that content to reacquire a license. This process refreshes existing
licenses and does not transfer licenses to a new console, unless the license transfer tool was used first.

Also in that link is below:

Transfer content licenses

You can transfer content licenses from one console to another once every four months.

If your console was recently repaired, or if you’ve purchased a new console, use the license transfer option on your console to transfer content licenses. Here’s how:

1. On your console, sign in to Xbox LIVE using the gamertag that you used to purchase the content.
   
2. Go to the Settings, and then select Account.
3. Go to Your Billing Options, and then select License Transfer.
4. Follow the on-screen instructions to transfer the content licenses.

After the licenses are transferred, you need to download the content again to update the local licenses. This way the content can be used by other profiles on your console and when you’re not connected to Xbox LIVE.

For information about how to download previously purchased content, please see Buy and redownload content from Xbox LIVE.