Contacting live support

I a wondering why I am sitting for over an hour for support, virtual contact fix it, the error code is untraceable, but yet, unable to contact via chat or receive a phone call. Unexceptable

:)

 

Can you cancel digital pre-orders?

yeah just contact microsoft customer support. You can speak to them via live chat.

 

Contacting Tech Support

Hey Elongate,

There are a couple ways to get Support.

• Xbox Phone Support
• Ambassador Chat
• Forum Support

Sadly, Xbox Support does not have a mail address to contact them.
For Xbox Phone Support:
If you're in the US, the number for Support is: 1-800-4MY-XBOX
If you're in a different country, please visit the "Contact Us" page
Here.
To chat with an Xbox Ambassador:
Please
Click Here to start a chat with an Xbox Ambassador.
For Forum Support by the Community and Xbox Officials:
Please go ahead and create a new thread explaining your issue in full detail. We will be there to assist.
Regards,
SamxBroski

 

Hey there, could you explain the problem further, are you not able to get to Contact Us | Xbox Support ?