Contacting customer service by text

Discus and support Contacting customer service by text in XBoX on Windows to solve the problem; I need help with getting into contact with a real person and not a ai I wanted to by one item and charged me for 2 of them and saying that I don’t have... Discussion in 'XBoX on Windows' started by ♥ Brittany Meza♥, Feb 12, 2023.

  1. ♥ Brittany Meza♥
    ♥ Brittany Meza♥ Guest

    Contacting customer service by text


    I need help with getting into contact with a real person and not a ai I wanted to by one item and charged me for 2 of them and saying that I don’t have any refund but I only used 1 refund 2 years ago i need to get a refund and the ai agent doesn’t help ive looked all over youtube and the internet and its not helpful I remember it having a customer service text on phone and on any device can someone please help me!

    :)
     
    ♥ Brittany Meza♥, Feb 12, 2023
    #1
  2. KOOSE21 Win User

    Xbox Text Customer Service

    I think its time to try out sony
  3. Rastan-EE30E243-F4DE Win User

    Xbox Text Customer Service

    try calling and speaking to a xbox rep. 1-800-4-my-xbox. toll free lines open 24/7. you guys may have better luck that way instead of emailing, forums or txt support
  4. Manfeco Win User

    Xbox Text Customer Service

    I just don't get why there is such lack of care on Microsoft's part. They seem to be bending over backwards with price cuts and game pack-ins for new customers, but not caring about older customers who supported them with our wallets since day one.
  5. KOOSE21 Win User

    Xbox Text Customer Service

    I feel the same way as Manfeco
  6. Manfeco Win User

    Xbox Text Customer Service

    I received my Xbox back, only it was a replacement not a repair. Now I'm stuck reinstalling all my games and downloads. I called 1-800-4my-xbox, while polite, they were equally helpless to answer my concerns. He did inform me that Microsoft should have
    contacted me about the exchange, they didn't, they should have contacted me to make sure everything is working fine, I wasn't, and put a high priority note on my account to let the proper people who can help me to get in touch, they haven't. Overall a complete
    failure at every level in the process.
Thema:

Contacting customer service by text

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