Contacting an Agent and Remote Play on Mac

Discus and support Contacting an Agent and Remote Play on Mac in XBoX on Windows to solve the problem; I liked my new Xbox Series S. Bang for every buck and better than its competitor on various categories. However, I am disappointed with Microsoft Xbox... Discussion in 'XBoX on Windows' started by AbhistDayal, Apr 25, 2024.

  1. AbhistDayal
    AbhistDayal Guest

    Contacting an Agent and Remote Play on Mac


    I liked my new Xbox Series S. Bang for every buck and better than its competitor on various categories. However, I am disappointed with Microsoft Xbox support. It is impossible to get in touch with an agent. I wanted to simply give a feedback and it is a very complicated process with Microsoft.

    The feedback is simple. Xbox app is available for Windows, iPadOS, iOS and Android. I don't see why cannot they release an app for MacOS? What is the point to alienate Mac users from enjoying features such as remote play to enjoy their Xbox games as per their convenience. Moreover, with the ease Apple has given in porting apps from iPad to Mac releasing Xbox app for Mac should be easy. Yet MS choose to do absolutely nothing. I even posted this on reddit about this issue. In this criteria, Xbox is behind PS which gives this option to both Mac and Windows users.

    :)
     
    AbhistDayal, Apr 25, 2024
    #1
  2. stuthemonkey Win User

    Remote play on Mac

    Since the remote play is truely a feature of Windows 10 playing on a mac without Windows 10 will not work.

    I can confirm however that running a windows 10 parallels VM will in fact let you play and stream the xbox from my macbook pro.
  3. SwordofWhedon Win User

    Can someone just tell me hoe to connect my Xbox One wireless to my damn mac?

    Wireless how? Video?

    The Xbox app and remote play are not available on Mac

    If you're running Windows, Mac is not often not compatible with remote play, xbox games, and other things that require DRM and other security, as emulation often causes issues with the secure connection.

    You need to contact your emulation provider about addressing these issues, as Microsoft cannot support their software.
  4. HypnoticMarc001 Win User

    Contacting an agent

    Do you try with another web browser ? Do you restart your router ?
  5. XBF Felixx P Win User

    Contacting an agent

    Hello
    Delmar    !

    Thanks for reaching out to Xbox forums support. Sorry to hear about the issue that you're experiencing trying to get a hold of

    an Xbox Customer support agent.

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  6. M3tal Daz3 Win User

    Contacting an agent

    Change your browser and start again. At times the chat window is not displayed correctly in some browsers.
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Contacting an Agent and Remote Play on Mac

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