contacting a human that works for microsoft. if there are any!

slowjbird1 · Sep 8, 2020

i am just back from a two day suspension but games will still not load updates or anything else will not download. and apparently there is nobody at microsoft to call! any solutions?

:)

AmberSizemore

There is no way to speak with a human at Microsoft, unfortunately.

[Farscape]

anything to do with enforcement and suspension has to go through

https://enforcement.xbox.com/

support cannot assist with these matters and nobody here works for Microsoft as we are all gamers like yourself.

XBF Crystal P

Hey there!

Thank you for letting us know that the issue. We'll be locking the thread as the issue has been resolved. If you
ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day!

Albert X

You can contact support here:
contact support at 1 800 469 9269 or use the link:
https://support.xbox.com/en-US/contact-us

You will need to request a call back.

Smwutches

When you send in a console for repair, the instructions do say to only send in the console. Anything else you send is not guaranteed to come back. You can go to http://support.xbox.com/contact-us to
chat with support or request a call back (click more options under the virtual assistant to bypass the assistant. If you don't see chat or request a call listed, change your topic).

contacting a human that works for microsoft. if there are any!