Contact the seller to get a code that works in your region. This code was purchased in a...

Discus and support Contact the seller to get a code that works in your region. This code was purchased in a... in XBoX Games and Apps to solve the problem; Greetings! So my friend recently bought me Monster Hunter World Iceborne DLC from the Microsoft store apart from when I try to redeem it, it says... Discussion in 'XBoX Games and Apps' started by AlbinoWolfYT, Dec 17, 2019.

  1. AlbinoWolfYT
    AlbinoWolfYT Guest

    Contact the seller to get a code that works in your region. This code was purchased in a...


    Greetings!

    So my friend recently bought me Monster Hunter World Iceborne DLC from the Microsoft store apart from when I try to redeem it, it says

    Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed.

    Please help so that I can fix this issue

    :)
     
    AlbinoWolfYT, Dec 17, 2019
    #1
  2. TMaow Win User

    How to refund a prepaid Xbox gold

    Nope I get "Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed."
  3. TarekMS Win User

    something went wrong. check the instructions that came with your code

    I purchase from the Argentina region and I have that set on my console but the mobile app /Desktop set to US by default

    EDIT:

    I successfully changed the region on the desktop app but still got

    Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed
  4. Njal the Blue Win User

    Friend bought me a gift

    Your friend will have to get a refund or gift the code to a friend in the same region. It does state whilst purchasing that gifting only works in the same region.

    • If the recipient receives the following error message: “Contact the seller to get a code that works in your region. The code was purchased in a different region and cannot be redeemed”—this means that givers and recipients must always be in the same country
      or region. If not, you can return the game for a refund.
  5. ArcomRyne Win User

    code not redeemable because of region, seller is literally xbox microsoft store

    its no biggie (@IRB also), i was just super bummed.

    i understand the conversions and different laws regarding taxes stopping this, i just would like, if anything, for "Contact the seller to get a code that works in your region. This code was purchased
    in a different region and cannot be redeemed." to be worded less hopefully.
  6. onyxishere Win User

    Can not redeem Xbox live code ..

    Ok, there are a few reasons that the code will not work then.

    1. You are accidentally typing in a different code - be sure that you are typing it in correctly. Sometimes O can be mistaken for 0 and B for 8

    2. Gold codes are region locked - If your gamertag is not set for the same region that the code was meant for it will not work. Where did you purchase it from and which region (country) is your tag set for?

    3. The code was not properly activated at the point of purchase - You'll need to contact the seller.
Thema:

Contact the seller to get a code that works in your region. This code was purchased in a...

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