contact met microsoft [Contact Microsoft]

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

Volg deze link

Hi BlueReaper!

Thanks for reaching out to us today. I believe you would like to get in contact with our Live Support. he
best way to reach our Live Support would be at Contact Us. Support time varies.

To request a callback, follow these steps:

• Step 1 ----Select Xbox One
  
• Step 2 ----Select See other options
  
• Step 3 ----Select topic
  
• Step 4 ----Select "Show contact options"
  
• Step 5 ----Select request a call from support
  
• 
  

Once they call, explain the issue and they will be able to help you.



I hope this information helps.

Hoi,

deze link zou je in ieder geval op weg moeten kunnen helpen met welke stappen je eventueel zelf al kan doen en ter voorbereiding op het bellen: https://support.xbox.com/nl-nl/help/account-profile/manage-account/compromised-account-solution

Wat betreft het bellen zou dat via de volgende link en opties mogelijk moeten zijn, na 1 of 2 keer volgende zou je een optie moeten krijgen voor telefonisch contact:
https://support.xbox.com/nl-NL/contact-us





Hopelijk is het dit probleem snel opgelost

Short English version:

Hi there,

the following link could help you out with some steps you might be able take yourself at this moment.

https://support.xbox.com/nl-nl/help/account-profile/manage-account/compromised-account-solution

In regards to calling Xbox Support, this should be possible via the following link and options https://support.xbox.com/nl-NL/contact-us

Hi David. My name is Kyle and I'm an independent advisor.

> that suggests I turn on auto renew. I am loathed to do this as since it's all gone haywire, it might charge me again, then who would I call?

If you have time left on your Game Pass Ultimate membership, you won't be charged with auto renew on until your membership runs out. So if you turn it on when you have 2 years left, I can assure you that you won't be charged again. Please try changing the auto renew setting as this commonly solves this error code.

Go to https://account.microsoft.com/

Go to Services and Subscriptions, select your Game Pass Ultimate subscription. Turn on Auto Renew.

Try signing into Xbox 360 or a backwards compatible game again again. If it works, you can go back and turn off auto renew.

> I share my account with my son and have done for years. He is now told he cannot go online playing 360 games on his Series X as he needs Gold. He's fine playing Xbox one games offline and online.

Do you both use the same account, or are you sharing your Game Pass and games with your son's own account using Home Xbox?

Note that sharing doesn't work with Xbox 360 titles played through backwards compatibility, the account you're using has to have Game Pass Core or Ultimate. So if your son is using his own account and sharing your account's Game Pass, he won't be able to play online as 360 accounts need their own Gold/Game Pass subscription.

Please reach back if you have further questions.

Thanks,
Kyle

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Dennis, by your description you play on PC, in the image you sent in the right corner click on "See System Requirements" to find out if the version of the game you purchased is only for consoles or for PC.

If it's for consoles you'll have to request a refund because only games that are Playanywhere it's possible to play on PC and Console with the same game license.