Contact details

Does anybody know how to get in touch with Microsoft support to actually talk to a person? I go around in circles in the website but I can’t find an email to contact them. Thanks!

:)

 

I wil be on my 4th Console

odd how there are no contact details regards the advocacy team. I have googled it to hell and back

 

Please Help

No it is not fine. Buy a new powersupply. Contact customer support for further details.

 

Hello Elena,

For Microsoft support you would need to contact them using this link :
https://support.microsoft.com/contactus/

Select "contact support in the browser instead" and then request a live agent from the virtual assistant twice.

Hope this helps!

 

Support no longer has an email. You would want to contact them by phone or chat. Go to Contact Us | Xbox Support and click no thanks to the virtual assistant. From
there you would need to choose a topic and it will give you the options to connect with support.

 

If within the United States or Canada. You can call Xbox Support with the following numbers.

Hours of Operations: Monday – Friday: 9:00 AM - 1:00 AM Eastern Time

Monday – Friday: 6:00 AM - 10:00 PM Pacific Time

Saturday – Sunday: 10:00 AM - 9:00 PM Easter Time

Saturday – Sunday: 7:00 AM - 6:00 PM Pacific Time

Phone: (800) 4MY-XBOX or (800) 469-9269

Hearing impaired (TDD device):   (866) 740-9269 or (425) 635-7102

 

Calling the number directly will no longer get you in touch with support. It will direct you to the website to request a callback.

 

I see. I'm not sure how I feel about not being able to call directly anymore. I suppose it cuts down on wait time however.

Thanks for the heads up Smwutches.

 

Yeah, it hasn't been a great transition.

You're welcome