conta principal no xbox one [main account on xbox one]

O meu problema é com a conta

como tenho 2 consoles XBOX one compartilho a minha conta entre os dois consoles ou seja um fica como xbox principal e outro eu acesso normalmente sem estar como principal porem esse que está como principal já está a anos! e sem motivo ele está acusando agora
como já efetuei a troca 5 x da conta como xbox principal ele desconfigurou e não consigo mas acessar como antes.

Preciso de corrijam o erro que apresenta como se eu já tivesse trocado 5 x no ano minha conta principal por consoles XBOX one. Pois isso não ocorreu nunca troquei

-[Translation - My problem is with the account

As I have 2 XBOX one consoles I share my account between the two consoles or be one gets as main Xbox and another I access normally without being as main but the one that is as main is already years! And for no reason he is accusing now as I have
already effected the 5 x exchange of the account as the main Xbox he has unconfigured and can not but access as before.


I need to correct the error that displays as if I had already exchanged 5 x in the year my main account for XBOX one consoles. ' Cause it didn't happen I never traded]

Hi
Eric,

Thanks for reaching out to us here on the Forums!

The limit is 5

home console switches in a year, however, you are able to request one additional
switch. After it will give you a date when you will be able to switch again once you use the additional switch.

1. Press the
   Xbox
   button to open the guide.
2. Select
   System>
   Settings>
   Personalization, and then select
   My
   home Xbox.
3. Select
   Continue. This will allow you to receive an additional switch then it will
   ask you to complete a survey.

If it does not show the additional switch option, then that means it was already used for the 12 month period. At that point you would need to wait the timeframe given.

When you change
home consoles, all device licenses for digital content will move to your new
home Xbox. These device licenses will no longer be available on your previous
home Xbox. In other words, when you switch your
home Xbox, access to your content comes with you to your new
home Xbox, and anyone signed in can enjoy it. Your previous
home Xbox will still give your friends and family access to your stuff when you’re signed in to it.

I hope this helps!

Olá sithplayer,

É possível que sua conta principal seja menor / secundária?

[Original message]

Hello sithplayer,

Is it possible that your main account is a minor/child one?

Olá novamente Tombraider4117,

Então é um novo email com um novo gamertag?

Então você não terá nenhum jogo, pois seus jogos estão vinculados sua conta antiga. Se você quiser jogar seus jogos, você tem duas opções.

Entre com sua conta antiga no Xbox One e configure-a como o Xbox Principal Principal, para poder jogar os jogos da conta antiga com a nova.

Ou apenas use a conta antiga.

schnurrer

[Original message]

Hello again Tombraider4117,

So it is a new email with a new gamertag?

Then you won't have any games as your games are linked to your old account. If you want to be able to play your games, you have two options.

Login with your old account on your Xbox One and set it up as the Main Home Xbox, so you will be able to play the games from the old account with the new one.

Or just use the old account.

schnurrer

Divido minha conta com minha família e ela não consegue colocar minha conta como principal

I Split my account with my family and she can't put my account as the main