Conta Game Pass Ultimate

Sorry to hear it. Please try powercycling your console by holding the power button on it for 10 seconds till it shuts down to see if that helps

Ola Amigo, você já tentou converter seu Game Pass para Game Pass Ultimate naquela oferta de R$ 1,00 se você for aqui do Brasil ou U$ 1.00? Você pode fazer a conversão do Game Pass Xbox para o Game Pass Ultimate por apenas R$ 1,00 se vc ainda não fez em sua
conta

Translation: Hello My Friend, you just try convert your Game Pass to Game Pass Ultimate i there offer by R$ 1,00 if you live in Brazil or U$ 1.00?

You can make the conversion of Game Pass to Game Pass Ultimate if you don't make yet this conversion in your Account

Muito obrigado por ajudar, o jogo que estou tentando acessar faz parte da conta live gold, sendo q eu comprei a promoção da game pass ultimate que ja está incluso a live gold, no entanto quando vou entrar no jogo aparece a mensagem dizendo para renovar a
conta live gold, e eu verifiquei oque disse acima, e está tudo normal, o jogo faz parte da biblioteca da gold e a assinatura esta atualizada

[Mod Translation - Thank you very much for helping, the game I'm trying to access is part of the live gold account, being q I bought the promotion of the ultimate game pass that is already included to live gold, however when I enter the game pops
up the message saying to renew the live gold account, and I checked what said above, and everything is normal, the game is part of the library of gold and the subscription is updated]

Hey Rodrigo

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to play certain games on your console.

Are you able to verify that the games you are attempting to launch are still part of the

Xbox Game Pass Library? There is a chance that title may have been removed.

Additionally, if you can verify on the
Services and subscriptions page that the correct subscription is up-to-date, we may be able to provide additional troubleshooting to further address this.

Go ahead and verify this info and let us know your results!

Hey Rodrigo

Thank you for taking the time to reply to this thread.

As you have already verified that your subscription is active, I would have to refer you to contact
Xbox Customer Support as they would be better equipped to assist you with troubleshooting your subscription.

I hope this helps.