Constantly loosing WiFi and Controller Connection

Discus and support Constantly loosing WiFi and Controller Connection in XBoX on Consoles to solve the problem; Having the same issue. I tried updating the controller firmware and it's only gotten worse. dfe80764-726a-41d7-b67e-44b510466642 Discussion in 'XBoX on Consoles' started by DeadlyScorpion5, Mar 14, 2015.

  1. DeadlyScorpion5
    DeadlyScorpion5 Guest

    Constantly loosing WiFi and Controller Connection


    Having the same issue. I tried updating the controller firmware and it's only gotten worse.

    :)
     
    DeadlyScorpion5, Mar 14, 2015
    #1
  2. PrimitiveMeat
    PrimitiveMeat Guest
    Constantly loosing WiFi and Controller Connection

    That's Awesome news David. Glad all is back up and running for you. Game on.

    All the Best!!
     
    PrimitiveMeat, Mar 14, 2015
    #2
  3. faust7th-DB75819D-EAF7-4FD9-ADBC-B56AF4711820
    faust7th-DB75819D-EAF7-4FD9-ADBC-B56AF4711820 Guest
    Constantly loosing WiFi and Controller Connection

    Hello Everyone.

    I am having issues with any kind of Wireless connection with my Xbox One and i need Help.

    I own the Xbox One "Day One" Edition and since a System Update in September '14 i am experiencing massive WiFi and Controller connection Problems.

    Symptoms WiFi:

    Every 1 to 5 Minutes, My Xbox loses connection to my Access Point for a few seconds and the reconnects again. It is not just a disconnect from xbox live, it is a complete disconnect from the Access Poing. (I checked with Wireshark and the Access Point Log)

    The 1st appearance of this problem was when i wanted to play Destiny on release date. I had to update when i started the Console and had the Problem since then.

    Everything is fine when i connect the Etherent cable.

    What i tried so far:

    - I setup 2 different 5GHz Access Points. (1 ZyXel, 1 Netgear)

    - I setup 3 different 2.4GHz Access Points (1 ZyXel, 1 Netgear, 1 MSI)

    - I setup my Mobile Access Point with LTE connection

    - I reset the Console to Factory Defaults

    - I Deleted all Xbox profiles and re-downloaded them

    Symptoms Controller:

    The Controller just looses Connection pretty often and reconnects. every Hour or so. It is irregular. Funny thing is, it happens more often with my "Day One" Controller then with my other 2.

    What i tried so far:

    There is not much i can try. I keep the Controller Firmware on all Controllers up to date and re-sync the connection now and then.

    I have now the February update installed which was labeled to fix some wireless issues, but did not for me.

    I once contacted the Microsoft Support directly but it was no good. It was all just the default question (turn it off and on again) and it took her 30 minutes to just understand that my problem is with the Wifi connection and not with Xbox Live, and then
    she stuck with saying that my 10MBit Internet connection was to slow. After 1 hour i gave up.

    I really really hope the you guys can help me.

    Thanks a lot and best regards

    David "faust7th"
     
    faust7th-DB75819D-EAF7-4FD9-ADBC-B56AF4711820, Mar 14, 2015
    #3
  4. PrimitiveMeat Win User

    Constantly loosing WiFi and Controller Connection

    That's Awesome news David. Glad all is back up and running for you. Game on.

    All the Best!!
  5. faust7th-DB75819D-EA Win User

    Constantly loosing WiFi and Controller Connection

    I called the Microsoft support and my console was exchanged.

    The new Console now runs perfectly again.
  6. CyTeK1978 Win User

    WiFi connection

    you should check what is the Problem,

    loosing WiFi connection

    loosing live connection

    loosing Internet connection
  7. kolbjoe Win User

    Please Help!!! Assassins Creed IV Black Flag "Installation Stopped" Error

    If you are downloading online it is failing to download because you are loosing your internet connection during the download process. You will have to contact your isp and tell them you are loosing connection constantly.
  8. Billybob...YEAH Win User

    I am repeatedly getting kicked from the servers

    I'm having exactly the the same problem was fine the other day and now im constantly loosing connection and reconnecting to servers can't even finish one online race with out it loosing connection, Nat type is open
Thema:

Constantly loosing WiFi and Controller Connection

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