Constantly disconnected from LIVE

TDS RaGe · Jun 5, 2014

Hello, recently I have had issues start up with networking, starting just a few hours ago. I have had my xbox for about 3 years now, it's an xbox slim, and my internet speed lands around 20 constantly, so i know it's not an issue with internet speed. I have
a Belkin wireless router, and an RCA modem. Everything else connects perfectly fine, but my xbox constantly disconnects after about a minute even if I just sit at the dashboard. I have tried clearing system cache, deleting and redownloading the profile, and
resetting my modem and router. Anyone know what the issue is?

:)

nickyNLP · Jun 5, 2014

Constantly Disconnected from LIVE

The same thing happens to our xbox. Now it's every single time we turn it on, we are able to sign in, but we can't connect.. We usually unplug the router for a couple minutes(which is annoying) and then turn the xbox on and then we can connect.. Our router
is fine, everything else works on it too. I don't want to have to go back to wired, but I guess I will if needed.

AfflictedOne-E04F4E62-E260-41EC-AC79-8B642B31ABF4 · Jun 5, 2014

Constantly disconnected from Live

While this is good information to have, it is not the problem or error code I'm experiencing. Any other suggestion?

taidara · Jun 5, 2014

Please read:
forums.xbox.com/.../155724.aspx And post back in full detail (the questions in bold), so that people trying to help you can have a better understanding of your situation.

TimeQFX

Depending on your router, some users have experience issues running UPnP despite most guides suggesting to enable it for xbox live setup. In the past I had the same issue with disconnects. The problem went away once UPnP was disabled. I'm not saying
it is a fix, but worth a try.

Dusted2K8

Hey. Am not an ambassador or owt, just a keen gamer, but also a self employed techy. That error code I believe is a corrupt profile, try deleting all the profiles n either start again or recover it after its been deleted. See how that goes n perhaps let
me know?

MR2Di4

I too would like an explanation for this irritating phenomenon. I've experienced the same issue with the same error code since roughly the beginning of the month. Like the OP, I have also gone through the requisite troubleshooting and procedures purported
to fix this issue to no avail. If something is hosing up XBox Live connectivity for all of us we'd like some answers please. I don't like getting bad reviews for "Quitting Early" when I can't keep a Live session running on a Fiber connection...

MedMan922

I am having the same problem. Its been about a month now, consistent disconnects and trouble accessing Xbox Live. Upgraded old modem and router to the new wifi router thinking it would be huge improvement, but more of the same. I'm wondering if the problem
could be my ISP because I do get limited WiFi on the cell phones also, but not always the same time.

What Country/State/Province do you live in? Rhode Island, USA

Modem brand & model number: Netgear C6300 AC1900 Dual Band WiFi router

Router brand & model number: Modem and Router are all-in-one

How many Xbox 360 and Xbox One consoles are connected to this router?: 1 (wired)

ISP: Cox Communications

W: 0000-000B

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID: FFFF-FFFF

L: 0015-10F0

Q; 8015-1000

T: WIRED

G: 192.168.0.1

D: 68.105.28.12/68.105.29.12

A: 192.168.0.9/255.255.255.0

Subject l7

See here for the absolute worst scenario of resolution, if you can't fix the issue as I directed above:

Error Code 8015190e

If you still encounter problems after this, then you must
Contact Xbox Support.

Constantly disconnected from LIVE