Constant XBOX security proof question issues

Hello everyone,

Ever since xbox sent out those security proof questions on xbox i've having issues with it.

I've filled it in multiple times, i've given numerous alternative e-mail adresses. I've given my cell phone number.

Everytime I filled it in I filled in the code to finish it.

But every couple of days it gives me the same notice on xbox. I just keeps asking for the security, even though i've filled it in over 20 times.

So does anyone know how I can rid of this stupid security question.

Many thanks in advance.

:)

 

marre la, call of duty black ops 2 echec de l'autorisation

Hey there Raptor,

Sorry to hear you're having issues playing Black Ops 2.

If I understand your issue correctly, you're not able to sign in to your console because of authorization issues?

I would suggest you check out our articles on security proofs:

support.xbox.com/.../security-proofs-overview

support.xbox.com/.../add-security-proof

You may also want to check out
Major Nelson's blog post about two factor authentication.

Let us know how those go or if you have more support questions. Happy gaming!

 

Constant requests for security proofs.

I am constantly being asked about security proofs every time I log in. When this first started it happened about once a week, and while annoying, it was still bearable. Now it asks me every other day. It doesnt matter if I hit "Yes, this one works" or "No,
it doesnt work", I still tried to make me add a security proof. I only have 1 email address, the one that I use for my account, so I cant add another one. And I already have my phone under the proofs so I cant add another phone number. Is there any way for
it to stop asking me about security proofs since I already have all i can already on my account...

 

I sign in manually using the guide button , still get the "This one works" message now and then but just press B to back up and sign in manually again , works for me without all the faf of putting in phone numbers and alternate e-mail addresses.

 

I've been doing that for over a year (I don't always ask for a code)

But still it annoys me. I don't want it to ask me.

 

Trouble is , it will keep asking you , it's MS being security conscious .

 

But I'm guessing this is the origin of my MS Account switch issues.

This doesn't happen to everyone, most of my friends only had the security question show up once

So there should be a solution

 

Don't worry I still get it 10 x's a day so does the hubby. Annoying but he said to click on my home button to sign in that way. So today it was only one time!!! WOOHOO!!! If anyone finds a resolution let me know, annoyed by it!

 

Did you check the e-mail for the e-mails you put as security proofs? You may have to check those e-mails and see if there's some confirmation step you missed or something. That's usually the case.

 

Thanks for the tips!

Weird thing i've just noticed,

since i've posted this on the tread, I only had to verify once more. (it hasn't asked me the question in weeks :s)

Thanks for all your replies!