Constant sign outs from Xbox Live

Discus and support Constant sign outs from Xbox Live in XBoX on Consoles to solve the problem; I am constantly signed out of Xbox Live whenever staring or ending any app or game. This has been occurring since late November approximately the time... Discussion in 'XBoX on Consoles' started by SMILING JACK 11, Jan 12, 2014.

  1. Constant sign outs from Xbox Live


    I am constantly signed out of Xbox Live whenever staring or ending any app or game. This has been occurring since late November approximately the time of X1 launch. Any ideas why this may be occurring? Mainly play games or use YouTube and Netflix.

    :)
     
    SMILING JACK 11, Jan 12, 2014
    #1
  2. taidara
    taidara Guest
    Constant Sign-outs

    Sound like your Xbox power supply is faulty. You mentioned that your brother has an Xbox as well. Could you try with your brothers Xbox power supply to see if the problem persists.
     
    taidara, Jan 12, 2014
    #2
  3. Constant Sign-outs

    [quote user="Vibroplex"]

    Make sure the power supply is not covered up, and put it on an upside-down egg carton, or other elevated surface which lets it stand above the floor and therefore cool faster. If that does not work, you may need to replace the
    power supply.

    [/quote]

    Is that a solution to stop the sign out problem?

    I'm thinking about restarting my router but my brother is playing his xbox.....
     
    Zombie Harvest, Jan 12, 2014
    #3
  4. Unkn0wn1
    Unkn0wn1 Guest

    Constant sign outs from Xbox Live

    Hello, Smiling Jack 11

    There are many reasons that could be affecting your Xbox Live connection

    You may be able to pinpoint and solve your issue by following the link below

    support.xbox.com/.../random-disconnect-solution

    Let me know if this helps
     
    Unkn0wn1, Jan 12, 2014
    #4
  5. Arminator
    Arminator Guest
    [quote user="SMILING JACK 11"]I am constantly signed out of Xbox Live whenever staring or ending any app or game[/quote]

    When you are signed out of Live during the start of an app or game, this is usually caused by a corrupt update system cache.

    Go to the settings hub on the dashboard on the far right, and choose the System tile in the upper left.

    Go to the storage options, and highlight any drive, then press Y. In the menu choose to clear the system cache.

    If the disconnects continue, please state your connection method (wireless or wired LAN), and your networking hardware you use to go online.

    In case you use a wireless connection, do the sign-outs happen with a wired connection as well?
     
    Arminator, Jan 12, 2014
    #5
  6. System cache cleaning did not fix the problem. I haven't troubleshot the wireless/wired connection yet.
     
    SMILING JACK 11, Jan 26, 2014
    #6
  7. I have had no issues with my wireless connection previously (63ms ping, 14.99Mbps Dload,0.82Mbps Upload)

    There was a corrupt file in Batman Arkham City game. Cache cleared but no fix.
     
    SMILING JACK 11, Jan 26, 2014
    #7
  8. Constant sign outs from Xbox Live

    Wired connection has same sign out issue.

    I have a modem/router combo but it was just fine until it wasn't?
     
    SMILING JACK 11, Jan 30, 2014
    #8
  9. taidara
    taidara Guest
    taidara, Jan 31, 2014
    #9
  10. MC5EVP
    MC5EVP Guest
    If none of those things help, try unplugging your modem/router, or both, and leave them unplugged for 30 seconds. Are people downloading or streaming anything when this is happening? This happens to me when my GF is using the internet, kids are watching
    Netflix, and I'm trying to play Xbox. Your connection could just be dropping, you could also check with your ISP and see if everything is solid on their end. Good luck!
     
    MC5EVP, Jan 31, 2014
    #10
  11. Thanks taidara

    That solved it...Corrupted Profile.

    No more 30 sign in's a day!

    SJ
     
    SMILING JACK 11, Feb 8, 2014
    #11
  12. Thanks to everyone for their input.
     
    SMILING JACK 11, Feb 8, 2014
    #12
  13. MeowsGames13
    MeowsGames13 Guest

    Constant sign outs from Xbox Live

    We've been having this same issue - I'd like to try this but our son is worried it will clear his saved games etc. - - what does clearing the cache affect?

    Thanks!
     
    MeowsGames13, Aug 10, 2014
    #13
  14. Arminator
    Arminator Guest
    [quote user="MeowsGames13"]

    our son is worried it will clear his saved games etc.

    [/quote]

    He doesn't need to worry. His savegames are save... err I mean safe.

    [quote user="MeowsGames13"]

    what does clearing the cache affect?

    [/quote]

    The cache only contains temporary files that the Xbox caches from Live (i.e. Title updates of the last 5 played games) and temporary system relevant game data (e.g. Halo 3 stores often used game data in the cache area, to be able to read from harddisk and
    optical disc at the same time, as this was a trick to speed up loading times before it was possible to install games to the console harddrive).

    So rest assured, that clearing the cache will NOT touch ANY user created or user relevant data like savegames, profiles or downloads.

    Everything in the cache is not meant for the user and can safely be deleted, as it will automatically fill up with relevant temporary files (and usually delete them) again as the console needs store stuff temporarily.

    However, sometimes this automatic "cleaning up" fails, and you need to manually clear the cache if problems occur.
     
    Arminator, Oct 31, 2018
    #14
  15. MeowsGames13 Win User

    Constant sign outs from Xbox Live

    We've been having this same issue - I'd like to try this but our son is worried it will clear his saved games etc. - - what does clearing the cache affect?

    Thanks!
  16. taidara Win User

    Constant sign outs from Xbox Live

  17. SMILING JACK 11 Win User

    Constant sign outs from Xbox Live

    Wired connection has same sign out issue.

    I have a modem/router combo but it was just fine until it wasn't?
  18. SMILING JACK 11 Win User

    Constant sign outs from Xbox Live

    I have had no issues with my wireless connection previously (63ms ping, 14.99Mbps Dload,0.82Mbps Upload)

    There was a corrupt file in Batman Arkham City game. Cache cleared but no fix.
  19. Arminator Win User

    Constant sign outs from Xbox Live

    [quote user="SMILING JACK 11"]I am constantly signed out of Xbox Live whenever staring or ending any app or game[/quote]

    When you are signed out of Live during the start of an app or game, this is usually caused by a corrupt update system cache.

    Go to the settings hub on the dashboard on the far right, and choose the System tile in the upper left.

    Go to the storage options, and highlight any drive, then press Y. In the menu choose to clear the system cache.

    If the disconnects continue, please state your connection method (wireless or wired LAN), and your networking hardware you use to go online.

    In case you use a wireless connection, do the sign-outs happen with a wired connection as well?
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Constant sign outs from Xbox Live

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