Constant disconnections and error codes.

Discus and support Constant disconnections and error codes. in XBoX on Consoles to solve the problem; This is an issue that has plagued me for months. Every day at EXACTLY 5 PM for about 6-7 months my Xbox would disconnect me. If I logged back onto Xbox... Discussion in 'XBoX on Consoles' started by Roy Himo, Mar 24, 2014.

  1. Roy Himo
    Roy Himo Guest

    Constant disconnections and error codes.


    This is an issue that has plagued me for months. Every day at EXACTLY 5 PM for about 6-7 months my Xbox would disconnect me. If I logged back onto Xbox Live, it would let me play for maybe 5-10 minutes, but the connection would be wonky and I would have
    severe trouble accessing online servers for some games. GTA V, Mass Effect 3, Black Ops 2, Halo, and other various games. Eventually though after that 5-10 minute span, it would disconnect me again, and every time I try to reconnect, it would stop me from
    reconnecting for 5-10 MORE MINUTES before deciding it'll allow me only only to rinse and repeat. The problem in it's entirety persists anywhere from only having disconnected me once, to 5 CONTINUOUS HOURS OF CONNECTION ISSUES. Now, I will go on record and
    say that I have adapted to it before, every day at 5 PM, shut off my Xbox when I get disconnected, throw on a movie, go for a walk, whatever. And I will also say that if this problem occurred at 5 AM instead, I wouldn't care in the slightest.

    Now, the main reason I am making a post now, is because the problem get SEVERELY worse in the last 3 weeks. Happening anywhere from 12 PM to 12 AM, all hours when I am up and available and want to play with my friends. Constantly getting disconnected, and
    when I try to reconnect, it says I can't, and I always get error code 80151904, or error code 8015190E. I looked up both codes, and followed guidelines for how to fix them. Fiddled with my router, deleted my profile and redownloaded it, updated my security
    in case that was it, cleared my cache, and all manner of things. All of which has done ABSOLUTELY NOTHING to resolve the problem. And it has only gotten worse and worse in recent weeks.

    I make this post in the hopes that I may receive answers and resolve my problem, though I doubt it will happen. I saw a post made before of someone with the same issue, only he was far worse than I, and so far, all the answers he was given on how to fix
    it, were things I have already tried. There is one "fix" I have not yet tried, and don't intend to because somebody else already confirmed that it didn't work. The "fix" was to remove the Xbox Hard Drive and use a Thumb Drive or external Hard Drive that has
    already been made Xbox ready, and turn the Xbox on without the hard drive in it and only using the thumb/external drive.

    I have absolutely no faith in Microsoft or it's "support team", I'd probably be better off taking advice from random strangers online, hence the post.

    :)
     
    Roy Himo, Mar 24, 2014
    #1
  2. vastgsm007
    vastgsm007 Guest
    is Destiny working OK for you? ON or OFF...???

    Hi there,

    I'm starting my own thread because I'm disappointed with the constant disconnections, this will be my log of all my connection/disconnection(s) from my XBOX ONE to ISP to Bungie, including times and dates and error codes displayed.

    Monday 20th October 2014:

    ======================

    ON: "17:50"

    OFF: "18:05"

    ERROR: Caterpillar

    ---------------------------------------------

    ON: "18:25"

    OFF: "23:30"

    ERROR: "BEE"

    -------------------------------------------

    Tuesday 21st October 2014:

    =======================

    ON: "11:00"

    OFF: "12:15"

    ERROR: "CATERPILLAR"

    ---------------------------------------------

    ON: "12:35"

    OFF: "12:45"

    ERROR: "CATERPILLAR"

    NOW CAN NOT CONNECT ERROR CODE: "ZEBRA"

    -------------------------------------------

    ON: "_"

    OFF: "_"

    ERROR: "_"

    -------------------------------------------
     
    vastgsm007, Mar 24, 2014
    #2
  3. AzP l Neymar
    AzP l Neymar Guest
    Known Issues

    Still getting constant disconnections, any way i can i stop it?
     
    AzP l Neymar, Mar 24, 2014
    #3
  4. SassieKat
    SassieKat Guest

    Constant disconnections and error codes.

    Error code 80151904 occurs when you try to sign in to Xbox Live

    Overview:

    If you see error code 80151904 when you try to sign in to Xbox Live, there may be a problem with your profile.

    Problem

    If you see error code 80151904 when you try to sign in to Xbox Live, there may be a problem with your profile.

    Solutions (Try one or more of the following solutions.):

    Clear the system cache:

    1.Press the Guide button on your controller, go to Settings, and select System Settings.

    2.Select Storage or Memory.

    3.Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

    4.Select Clear System Cache.

    5.When prompted to confirm storage device maintenance, select Yes.

    Re-download your profile:

    1.Press the Guide button on your controller.

    2.Select Download Profile.

    Note Not seeing Download Profile? Press X to sign out of your profile.

    3.Enter the Microsoft account associated with your Xbox Live gamertag. If you don’t know your Microsoft account or password, see Find your Microsoft account or password.

    Note “Microsoft account” is the new name for what used to be called “Windows Live ID.” It’s the email address and password you use to sign in to Microsoft services (including Xbox Live). Find out more.

    4.Enter your Microsoft account password.

    Note If your account is an Xbox Live child account, the parent’s Microsoft account information is required to download the profile.

    5.Select the storage device for your profile (for example, Hard Drive).

    Your profile will begin downloading. Once your profile is downloaded, you can choose whether or not you want to require your Microsoft account password to sign in to your profile.

    Reset your Xbox 360 console:

    To reset your Xbox 360 console, follow these steps:

    1.Press the Guide button, and then select Turn Off Console.

    2.Turn on your Xbox 360 console.

    Note If you are using an Xbox 360 Wireless Controller, you can turn on the console by using the Guide button on the controller.

    Contact Xbox Support:

    If this issue persists, contact Xbox Support to research any issues that may affect your account.

    You can do this through chat or calling (United States, Canada, or Puerto Rico): 1-800-469-9269 or 1-800-4MY-XBOX

    If you live in a different region, please let me know and I will provide with a phone number for that region.
     
    SassieKat, Mar 25, 2014
    #4
  5. tysonpyro
    tysonpyro Guest
    It seems like every day I am getting booted off xbox live they really need ta get there crap togather its funny how they can cut your service off the next day if you dont pay but they are not willing ta reimburse anyone for the time that they take frome
    us and if ya try calling them with the error codes its allways well theres nothing we can do your just gonna have ta wait and ta me that just aint good
     
    tysonpyro, Mar 10, 2015
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey there tysonpyro!

    Sorry to hear about the issue, there is currently a service alert up regarding this issue. Since this thread is older, please refer to this thread here for
    updates. Thanks! Constant disconnections and error codes. :)
     
    Mister Beep, Oct 31, 2018
    #6
  7. SassieKat Win User

    Constant disconnections and error codes.

    Error code 80151904 occurs when you try to sign in to Xbox Live

    Overview:

    If you see error code 80151904 when you try to sign in to Xbox Live, there may be a problem with your profile.

    Problem

    If you see error code 80151904 when you try to sign in to Xbox Live, there may be a problem with your profile.

    Solutions (Try one or more of the following solutions.):

    Clear the system cache:

    1.Press the Guide button on your controller, go to Settings, and select System Settings.

    2.Select Storage or Memory.

    3.Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

    4.Select Clear System Cache.

    5.When prompted to confirm storage device maintenance, select Yes.

    Re-download your profile:

    1.Press the Guide button on your controller.

    2.Select Download Profile.

    Note Not seeing Download Profile? Press X to sign out of your profile.

    3.Enter the Microsoft account associated with your Xbox Live gamertag. If you don’t know your Microsoft account or password, see Find your Microsoft account or password.

    Note “Microsoft account” is the new name for what used to be called “Windows Live ID.” It’s the email address and password you use to sign in to Microsoft services (including Xbox Live). Find out more.

    4.Enter your Microsoft account password.

    Note If your account is an Xbox Live child account, the parent’s Microsoft account information is required to download the profile.

    5.Select the storage device for your profile (for example, Hard Drive).

    Your profile will begin downloading. Once your profile is downloaded, you can choose whether or not you want to require your Microsoft account password to sign in to your profile.

    Reset your Xbox 360 console:

    To reset your Xbox 360 console, follow these steps:

    1.Press the Guide button, and then select Turn Off Console.

    2.Turn on your Xbox 360 console.

    Note If you are using an Xbox 360 Wireless Controller, you can turn on the console by using the Guide button on the controller.

    Contact Xbox Support:

    If this issue persists, contact Xbox Support to research any issues that may affect your account.

    You can do this through chat or calling (United States, Canada, or Puerto Rico): 1-800-469-9269 or 1-800-4MY-XBOX

    If you live in a different region, please let me know and I will provide with a phone number for that region.
  8. tysonpyro Win User

    Constant disconnections and error codes.

    It seems like every day I am getting booted off xbox live they really need ta get there crap togather its funny how they can cut your service off the next day if you dont pay but they are not willing ta reimburse anyone for the time that they take frome
    us and if ya try calling them with the error codes its allways well theres nothing we can do your just gonna have ta wait and ta me that just aint good
  9. Mister Beep Win User

    Constant disconnections and error codes.

    Hey there tysonpyro!

    Sorry to hear about the issue, there is currently a service alert up regarding this issue. Since this thread is older, please refer to this thread here for
    updates. Thanks! :)
  10. JMD Pojo Win User

    Sling TV is out

    Still hasn't worked, nothing but constant error codes
  11. Mister Cerb Win User

    Random disconnects not in multiplayer though

    Hey again XxEMONEY23xX! This is definitely odd. It's almost like if you don't have a constant push/pull from Xbox Live (like in multiplayer, streaming movies, etc) then it disconnects you.

    1. When you disconnect, does it let you immediately connect back to Xbox Live?
    2. Does it ever give you any error codes or error messages?
    3. Have you tried running the network connection test after one of these disconnects? What were the results?

    Let us know and we'll work with you from there. =)
Thema:

Constant disconnections and error codes.

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