Constant disconnecting and reconnecting from Xbox Live

Discus and support Constant disconnecting and reconnecting from Xbox Live in XBoX on Consoles to solve the problem; So, my Xbox keeps disconnecting and reconnecting from Xbox Live every 20 seconds and so, and I don't know how to fix it. The problem began this past... Discussion in 'XBoX on Consoles' started by chevronsam, Nov 26, 2015.

  1. chevronsam
    chevronsam Guest

    Constant disconnecting and reconnecting from Xbox Live


    So, my Xbox keeps disconnecting and reconnecting from Xbox Live every 20 seconds and so, and I don't know how to fix it. The problem began this past Tuesday and I have not found a way to fix it. The steps I took was that I have reset my routers multiple
    times (The problem started when I was still at my apartment and now I'm at my family's house but still facing the same issue), hard rebooting my Xbox and finally, disconnecting the external hard drive from my Xbox, disconnecting it from the wireless, putting
    it on "offline" mode, and held down the power button for 10 seconds to reset it. But none of that fixed it. When I go into the network settings, it says that my Nat is open and shows that I'm "connected" to the wireless, but not connected to Xbox Live. I don't
    want to factory reset my Xbox, but I feel as though that's my only option left at this point. Does anyone have any more possible solutions?

    :)
     
    chevronsam, Nov 26, 2015
    #1
  2. Xbox keeps disconnecting and reconnecting

    My xbox keep on disconnecting from my internet, then reconnecting and then disconnecting all while being lan line connected. What is going on?
     
    EgW White Eye, Nov 26, 2015
    #2
  3. Tormaz
    Tormaz Guest
    GAME WILL NOT INSTALL.

    Hello!

    Have you tried disconnecting your xbox from power for 30 seconds, then reconnecting it? Factory reset?
     
    Tormaz, Nov 26, 2015
    #3
  4. Mondrago85
    Mondrago85 Guest

    Constant disconnecting and reconnecting from Xbox Live

    Same here. You are not alone. How can it be that Microsoft cannot get a standarized hardware connecting to the internet? It uses the Windows 10 kernel, doesn't it?
     
    Mondrago85, Nov 26, 2015
    #4
  5. immaPlant
    immaPlant Guest
    Factory resetting doesn't fix a thing. Also DO NOT remove your user if support asks you to do so, you'll spend the next hour or so playing red-light, green-light with your Xbox trying to put in your information while it periodically connects and disconnects.

    Great job Microsoft as usual.
     
    immaPlant, Nov 26, 2015
    #5
  6. I am just curious as to what type modem /routers you 3 are using , this latest update seems to have messed up connections mostly for people that use "do all " routers like gateways from their isp , not sure why...
     
    RobertBuckalew, Nov 26, 2015
    #6
  7. chevronsam
    chevronsam Guest
    It's a do all router (found this info after I made the previous comment) but my house has multiple extending routers to boost the Wifi Signal.
     
    chevronsam, Nov 27, 2015
    #7
  8. Constant disconnecting and reconnecting from Xbox Live

    extending routers may be a problem , I would first try it wired to see if its a wifi problem or not ...
     
    RobertBuckalew, Nov 27, 2015
    #8
  9. chevronsam
    chevronsam Guest
    Nope, its still disconnecting and reconnecting with the Ethernet as well
     
    chevronsam, Nov 27, 2015
    #9
  10. Well , your going to have to travel down the " give the Xbox one a static ip , port forward , dmz " road , or go get a modem only and a gaming router (netgear imo )
     
    RobertBuckalew, Nov 27, 2015
    #10
  11. get the model number of your arris if you want to go that route...
     
    RobertBuckalew, Nov 27, 2015
    #11
  12. also , I just reread you original post and you said it acted the same way when you took it to your familys house ? did you take your router with you or used theirs?
     
    RobertBuckalew, Nov 27, 2015
    #12
  13. chevronsam
    chevronsam Guest

    Constant disconnecting and reconnecting from Xbox Live

    I'm using their router. Looks like I'm going to have to travel down the static IP route. The model number is TG1672G
     
    chevronsam, Nov 27, 2015
    #13
  14. forums.xbox.com/.../1822790.aspx

    forums.xbox.com/.../1822796.aspx

    The following ports need to be forwarded for Xbox Live services:

    Port 88 (UDP)

    Port 3074 (UDP och TCP)

    Port 500 (UDP)

    Port 3544 (UDP)

    Port 4500 (UDP)

    Go to Firewall settings and make sure the option, DoS Attack Protection is unticked (disabled).

    Don't forget to save your configuration and reboot the gateway afterwards
     
    RobertBuckalew, Nov 27, 2015
    #14
  15. chevronsam
    chevronsam Guest
    I manually entered the mac and IP addresses of the Xbox and now I have a stable connection. Thank you so much for your help!
     
    chevronsam, Oct 31, 2018
    #15
  16. chevronsam Win User

    Constant disconnecting and reconnecting from Xbox Live

    I manually entered the mac and IP addresses of the Xbox and now I have a stable connection. Thank you so much for your help!
  17. RobertBuckalew Win User

    Constant disconnecting and reconnecting from Xbox Live

    forums.xbox.com/.../1822790.aspx

    forums.xbox.com/.../1822796.aspx

    The following ports need to be forwarded for Xbox Live services:

    Port 88 (UDP)

    Port 3074 (UDP och TCP)

    Port 500 (UDP)

    Port 3544 (UDP)

    Port 4500 (UDP)

    Go to Firewall settings and make sure the option, DoS Attack Protection is unticked (disabled).

    Don't forget to save your configuration and reboot the gateway afterwards
  18. immaPlant Win User

    Constant disconnecting and reconnecting from Xbox Live

    Factory resetting doesn't fix a thing. Also DO NOT remove your user if support asks you to do so, you'll spend the next hour or so playing red-light, green-light with your Xbox trying to put in your information while it periodically connects and disconnects.

    Great job Microsoft as usual.
  19. chevronsam Win User

    Constant disconnecting and reconnecting from Xbox Live

    It's a do all router (found this info after I made the previous comment) but my house has multiple extending routers to boost the Wifi Signal.
  20. RobertBuckalew Win User

    Constant disconnecting and reconnecting from Xbox Live

    I am just curious as to what type modem /routers you 3 are using , this latest update seems to have messed up connections mostly for people that use "do all " routers like gateways from their isp , not sure why...
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Constant disconnecting and reconnecting from Xbox Live

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