Console xbox live ban for no reason?

Cynide · Dec 12, 2016

I left for overseas on the 20th of november... I come back today 13 th of december and for some reason my console is banned from xbox live? It says that its banned and to my belief I did absolutely nothing wrong. I go to check my email but I don't even have
an email stating why or that it actually happened... Who can I contact to get a reason and hopefully resolve this?

:)

Mister Ohnaka · Dec 12, 2016

Piratage

No George. You will be console banned if you do so. Xbox LIVE console ban information.

Miss Portia · Dec 12, 2016

Xbox Console Ban,

For more information, please review our page on Console Bans, here:
support.xbox.com/.../xbox-live-console-ban

Mister Maka · Dec 14, 2016

Hey there Cynide.

Generally communication isn't sent out in regards to console bans. If you have questions or concerns in regards to Enforcement actions please head over to
Enforcement.xbox.com. Thanks for your understanding and if you have any other Xbox support questions please create a new thread and let us know.

Mister Maka

Hey there Cynide.

Generally communication isn't sent out in regards to console bans. If you have questions or concerns in regards to Enforcement actions please head over to
Enforcement.xbox.com. Thanks for your understanding and if you have any other Xbox support questions please create a new thread and let us know.

Shadowskill08

Unfortunately, the ban is permanent. Here is the console ban information taken from the Xbox Support page:

Console bans

Xbox consoles may be permanently prevented from connecting to Xbox Live for one or more violations of the Xbox Live Terms of Use. Consoles can be banned from Xbox Live for several reasons including, but not
limited to, the following reasons:

Console tampering: Physically opening the Xbox console and modifying it to play illegitimate software.
Online fraud: Attempting to social engineer users, take over Xbox Live accounts, or perform other fraudulent activities.
Repeat egregious violations: Multiple actions taken on accounts on the console by the enforcement team for disrupting the service or impacting users.

Customer Support for Xbox Live cannot undo an Xbox Live suspension for a console. Xbox Live console suspensions may also include permanent suspensions of Xbox Live accounts as well.

LucasSkyFall

Are your games all official, 25-digit Live code? Because games of "third" or considered as illegal, really ban the console. An xbox is not banned without reasons, check its enforcement to see the reason, because surely somewhere, they pointed out the whyAre
your games all official, 25-digit Live code? Because games of "third" or considered as illegal, really ban the console. An xbox is not banned without reasons, check its enforcement to see the reason, because surely somewhere, they pointed out the why

Daft Badger

Once a console is banned then that ban will never be reversed,even if you bought the console 2nd hand.

That's the reason you never buy a used console until you've seen it connect to Xbox live.

Smwutches

Console bans are not issued lightly and most likely not for that reason alone. As already stated, console bans are not reversible. You can find more information about console bans at https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans

Console xbox live ban for no reason?