Console wont starts

danielmacieljp2 · Feb 22, 2017

Hi everybody, i have a problem with my Xbox One... I turn it on, and the power led is working(with bip), but no video on TV... this problem starts tonight, and crazys me... please help me, if you can...

:)

caxe7 · Feb 22, 2017

Console wont start please help!

ok So ive had this console for awhile and no issues ......

but i just got fall out new vegas and i start playing, then it starts freezing. I think o ok this is normal for this game ill just turn it off for awhile. So i stop playing for 2 hours, come back and start to play only to find that my console wont start
up right.

I press power and either A or B happens

A - Console goes to the Xbox logo *or attempts to but u see just the white and green try to appear* u hear sound but then everything cuts out and goes black

B - Just goes black

come on some 1 please help ....im passed my warrant y

Miss Portia · Feb 22, 2017

Console wont start please help!

Hi! When the TV screen is black, does the console appear to be powered on still? Are you seeing green lights, or red? Also, what color is the light on your power supply?

{Parity} · Feb 23, 2017

Try performing a hard reset EXACTLY like this to see if it will help.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test
the results.

Hope this helps. Good Luck!!

{Parity}

Try performing a hard reset EXACTLY like this to see if it will help.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test
the results.

Hope this helps. Good Luck!!

brandiesel1

Hi,

First thing I would try is a different HDMI cable and see if that helps. I’ve had one go faulty so it does happen.

Try plugging into a different HDMI slot on your tv.

The link below will have a few troubleshooting steps to try as well. Let us know how you get on.

https://support.xbox.com/en-IE/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

Miss Portia

Hi! When the TV screen is black, does the console appear to be powered on still? Are you seeing green lights, or red? Also, what color is the light on your power supply?

caxe7

update, I checked all the cords (over 5 times) on 2 tvs un plugged everything, even my hard drive and i guess its a internal prob.....damn..

TheticCheetah11

This probably wont work for you but I just reset the console until it started working

Console wont starts