Console wont let me sign in to xboxlive

LLSMUVG · Jul 19, 2016

I am a preview member, and my console wont let me sign in to xboxlive. this has been going on for 2 hours now, and I don't know what to do?

:)

IIDER ARzTII · Jul 19, 2016

xboxlive account defect?

cant sign to xboxlive with my account. networkconnection works well but it wont let me go online with my account

zedzdead · Jul 19, 2016

Chaos Theory

I have an original "day one" xbox 360 with original hard drive.
I am trying to play splinter cell chaos theory (multiplayer) on it.
Physical game disc not D/L vers.
I believe when I first purchased the 360 I was able to play this game online after a simple D/L.
I was using a different gamer tag though.
This is what happened when I tied to go online.
It tells me I need an update that will start when I log out and sign back in (press A).
But it never starts.
So then I learned that I need to D/L co-op maps then the multi-player maps first.
But when I go to co-op/xboxlive it will not let me sign into xbox live.
In fact it doesn't let me sign into xbox live on any game mode.
I have tried to sign out on the 360 and start game then sign in through the game and this doesn't work either.
So...
I deleted the system cache and re-downloaded update but it still wont connect to xboxlive.
Is there a port I need open?
Is it still possible to play older games on 360?
what should I do?
How do I play this game online now?

any help is appreciated...

LLSMUVG · Jul 19, 2016

Sorry, I forgot to say, it's on XboxOne.

Miss Bijoux · Oct 31, 2018

Hey LLSMUVG -

Just so you know, I shifted your thread from the Promotions and Special Offers forum to a more appropriate section. That said, as you are a member of the Xbox One Preview Program, please post over on the

Preview Program forums for further assistance.

Thanks for understanding.

LLSMUVG

Sorry, I forgot to say, it's on XboxOne.

Miss Bijoux

Hey LLSMUVG -

Just so you know, I shifted your thread from the Promotions and Special Offers forum to a more appropriate section. That said, as you are a member of the Xbox One Preview Program, please post over on the

Preview Program forums for further assistance.

Thanks for understanding.

ConfusedCoder88

I have jus signed in to xbox.com and it gave me a b.s. gamertag, I already have an xboxlive gold membership and my gamertag is Bgeezy1982medic and it gave me confusedgamer88 and it wont let me take that off and show my existing membership it jus has that
*** gamertag and it better not mess up when I log onto xboxlive through xbox. I use same email I put in here to sign in and it came up with that gamertag and not the account I already have. WTF and it wont let me update my account on here with my account I
already have. what do I do. My email is [MOD REMOVED - DO NOT POST GT OR OTHER PLAYERS INFO] and my gamertag on xboxlive is Bgeezy1982medic, how do I access my gold account I already have

eG x Thee Elf

BashfulGamer,

Try running the Windows Update troubleshooter , see if any problems are fixed, and if so reboot your computer and then try signing in again.

mr olr

The accounts are linked to the consoles. I think you need to de link the account on the MS accounts, devices section to release your profile.

Console wont let me sign in to xboxlive