Console won't let me do anything

Discus and support Console won't let me do anything in XBoX on Consoles to solve the problem; Purchased a pre-owned system from GameStop yesterday, got it home and got everything set-up fine. I also purchased COD: WW2 to play. Now, after... Discussion in 'XBoX on Consoles' started by Cade Rose, Sep 4, 2018.

  1. Cade Rose
    Cade Rose Guest

    Console won't let me do anything


    Purchased a pre-owned system from GameStop yesterday, got it home and got everything set-up fine. I also purchased COD: WW2 to play. Now, after installing (never fully finished, and won't) it will go to launch the game but will then say "something went
    wrong." It has even came back to say that the information is "corrupt, uninstall and re-install" a couple times. I figured that the power save options was on or something turning the system off after 4 hours of inactivity (was a ps4 option, not sure about
    xbox.) I tried to go into my settings afterward to try and set all that up to where it will continue to download updates and games after the system is off, but I cant even get into my settings. I can't send out messages without trying a few times, I can't
    get the installation process of WW2 off of "queued" now, and the only thing I CAN do that I know of is stream hulu. I got the game "For Honor" free with gold, and got it installed but it wont launch it either. Is my system shot, or do I have options? Almost
    forgot, I tried uninstalling to re-install and it wont go through with that process either.

    :)
     
    Cade Rose, Sep 4, 2018
    #1
  2. Natreot
    Natreot Guest
    Doesn't let me do anything

    when I log in it acts as if I have live and everything is OK but when I got party it says "your privacy settings prevent chat with some people” but I can hear them just can’t talk. Next when I send a message it says due to you past behavior you can’t do
    this. Last thing I’ve noticed whenever I open a game it says find something else to do due to you last behavior. Also I bought live and it changed nothing
     
    Natreot, Sep 4, 2018
    #2
  3. McCoyTheBoi
    McCoyTheBoi Guest
    Won't let me play Xbox live anything!

    Trying to play fortnite and it continued to do this every time I reset my Xbox and the game, thanks for your **** servers.

    Console won't let me do anything [​IMG]
     
    McCoyTheBoi, Sep 4, 2018
    #3
  4. Console won't let me do anything

    There is currently a service alert at xboxlive.com/status that some are experiencing issues with purchases. Hopefully this will be resolved soon and fix your issue.
     
    coco meat train, Sep 4, 2018
    #4
  5. Cade Rose
    Cade Rose Guest
    Does "issues with purchases" apply to a physical disc copy? Or what about trying to get into my settings?
     
    Cade Rose, Sep 4, 2018
    #5
  6. Hi there Cade,

    Thanks for reaching out! I'm sorry to hear about the slow game download on your Xbox One. In reference to the System, there are a couple of troubleshooting steps we can try:

    If the Xbox One console continues with persistent issues, please try the next troubleshooting step :

    How to reset your console to factory defaults on Xbox One.


    • Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.
      Note: Please make sure to know your emails and passwords for your Xbox profiles, this will log you off.
    Hope this works. Let us know.
     
    XBF Crystal P, Nov 3, 2018
    #6
  7. XBF Crystal P Win User

    Console won't let me do anything

    Hi there Cade,

    Thanks for reaching out! I'm sorry to hear about the slow game download on your Xbox One. In reference to the System, there are a couple of troubleshooting steps we can try:

    If the Xbox One console continues with persistent issues, please try the next troubleshooting step :

    How to reset your console to factory defaults on Xbox One.


    • Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.
      Note: Please make sure to know your emails and passwords for your Xbox profiles, this will log you off.
    Hope this works. Let us know.
  8. coco meat train Win User

    Console won't let me do anything

    There is currently a service alert at xboxlive.com/status that some are experiencing issues with purchases. Hopefully this will be resolved soon and fix your issue.
  9. Cade Rose Win User

    Console won't let me do anything

    Does "issues with purchases" apply to a physical disc copy? Or what about trying to get into my settings?
  10. MisterFizzle Win User

    Not letting me do anything

    Hey there Kalyri,

    This is something you'll need to talk with Phone support about. You can contact a billing agent at 1-800-4MY-XBOX.

    Make sure to mention to them that you have the Entertainment for All plan.

    Let us know how things go.
  11. XBF Leo G Win User

    Won't let me buy anything on the store

    Hey Amanda,

    Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. What kind of payment method are you attempting to use? What is the error message or error code that appears when you try to purchase
    the item? Are you trying to buy items on an Xbox One, Xbox 360, a mobile device or a Windows 10 computer? We recommend attempting to complete the purchase from a different device like a cell phone or tablet. Just make sure you are signed in to the Microsoft
    Store with the account that you wish to purchase the item(s) with. Be sure to let us know the results
    Amanda!
Thema:

Console won't let me do anything

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