Console will not turn on

DrD0AK · Nov 14, 2015

I'm done factory resets, four total in the last week in the preview program, my console had a full crash today a now can't even boot the opening green screen. Another post talked about the power brick and plugging it straight into the wall and full hard
resets, neither worked, my concern is the crash might have damaged my harddrive, tragic is the console was in perfect operating condition until it downloaded NXoE last week, if anyone had any success getting the Xbox one to come back to life after experencing
this problem I'd love to get my console up and running again

:)

Insomnnia · Nov 14, 2015

Console Will Not Turn On

I just got my console yesterday and when I went to turn it on I was very disappointed. When I pressed the power button, it would play the beep as if it were turning on/off, but the light on the console would remain off and it would not turn on. I made sure
all the cables were firmly connected and I am also positive that the power supply works as the power brick was orange, which is normal according to MS. (I have also ran other electronics through the outlet as well.) I have tried moving it to different outlets
with still no luck. Is this a defective console or am I missing something?

Mister Gwyther · Nov 14, 2015

turn on console

Hey there Ashford! Is your controller wireless? If so, your controller may not be synced properly with the console anymore. Try turning the console on with the physical button, then try syncing your controller by pressing the sync button on the console and
controller. Once they sync up again, turn your console off and try turning it on with the controller. Let me know the result of this, thanks!

Sodangidni

Hello, SHAJUDDIN S. I'm sorry to hear that despite following the recommendation from Microsoft, the issue persists.

Unfortunately, if none of those methods worked, this means your console needs to be repaired. This information is available in the same article as well.

“If your console still will not turn on, it needs to be serviced. To request service, sign in to Device service and repair with your Microsoft account and submit a service order:”

Device Services: https://account.microsoft.com/devices

SatanicoDrCadillac

Hi!

Hope this helps

https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

Mister Gwyther

Hey there Ashford! Is your controller wireless? If so, your controller may not be synced properly with the console anymore. Try turning the console on with the physical button, then try syncing your controller by pressing the sync button on the console and
controller. Once they sync up again, turn your console off and try turning it on with the controller. Let me know the result of this, thanks!

SHAJUDDIN SHARIEFF

Hi Arthur

Thanks for the workaround , I already did those procedures but with no success. The cable is working fine with other devices.

The console is not working inspite of cable looks good.

What should be my next step

Sodangidni

Hello, SHAJUDDIN S. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your console is not turning on.

Not only that, but I would like to ask what potential solutions have you tried to fix this issue?
Please describe each one.

For now, I can suggest the following ones in case you have an Xbox One S or newer console:

“Reset the internal power supply:

Unplug the power cord from the console.
Wait 10 seconds.
Plug the cord back into the console, and then press the Xbox button on the front of the console.
If the console turns on, the internal power reset worked.

If the console doesn’t turn on, try the following:

— Check that the wall outlet you’re using is working with other devices.

— Check that the power cable is firmly connected to the wall outlet and to your console.

— Ensure that you're using the power cable which came with your console, and that it's the correct cable for your region.”

Reference link: https://support.xbox.com/help/hardware-network/console/console-wont-power-on

I'll remain attentive to your answers.

Regards,

Arturo.

Console will not turn on