console switched off after overheating

Hi HellSpider4002,

There are some ways to keep your Xbox from oveheating. One way is to make sure your Xbox has enough ventalization. Try to limited stuff around your Xbox and dont put anything on top of your Xbox. Avoid placing it in close area and check your Xbox for dust.
Dust is a Xbox worst enemies. When it overheated, it will turn off.I recommend reading thishttps://support.xbox.com/en-US/xbox-one/console/ventilation.

Lets us know what happens when your Xbox has cool down.

That will happen when there is something in the console (usually the processor) gets too hot. You will need to set it up for repair.

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

That will happen when there is something in the console (usually the processor) gets too hot. You will need to set it up for repair.

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

That's not the case - just because it shuts down from overheating doesn't mean it's damaged.

Shutting down from overheating is a mechanism to prevent damage.

If your console shuts down from overheating after taking steps to prevent it, then you need to consider repair, but not before.

Hello HellSpider4002,

In addition to ensuring you have good ventilation around your xbox, it is possible that its gunked up with dust that's affecting the fans ability to cool down the console.

You can try to purchase an air duster and see if any dirt/dust come out. If it's really bad, you'll need to have your xbox sent it for "repair" so that they can clean the dust out.

Hi, thanks for your advise. Console is still too hot after removing all the stuff around. It seems, I need to service it's 😗😗