Console Stolen: Options?

M DooMknight · Sep 16, 2016

My Xbox One Console was stolen along with my Xbox 360 Slim. I was wondering what options are there?

:)

brandiesel1 · Sep 16, 2016

reset home xbox

This is not me someone has stolen my xbox and trying to reset it.
Click to expand...

If your console was stolen you need to be more concerned than your “home” console.

Stolen Xbox: What to Do if Your Xbox Gets Stolen

The SMF · Sep 16, 2016

ebay. console only xbox one

well i know my local game had their x1 stolen, console only, nothing else..... tho it has been bricked by microsoft

Qwertei · Sep 16, 2016

Oh i am sorry to hear about this your serial number will need to be provided so it can be removed from xbox services (Please do not post it on the forums only tell official support) if you don't know it then you can't really do much.

Here is a similar thread regarding the same issue dated in 2014.

forums.xbox.com/.../1659800.aspx

CarstenE · Sep 16, 2016

And you should, if not already done that, Change the Password of your Microsoft Account.

QuickMythril · Oct 31, 2018

also, as i posted in your duplicate thread in the 360 section, remove any payment options associated with gamertags that may be store on the consoles, and call the police to file a report.

QuickMythril

also, as i posted in your duplicate thread in the 360 section, remove any payment options associated with gamertags that may be store on the consoles, and call the police to file a report.

nobullsteineme

If one has their serial number, isn't there a way they can tell if your console was logged onto xbox live, they, can show you what consoles your gamertag and profile was logged in on, so they should be able to tell you if your serial number, has been logged
on.

CarstenE

And you should, if not already done that, Change the Password of your Microsoft Account.

QuickMythril

i would suggest removing any payment methods associated with any gamertags stored on the console through xbox.com and changing the passwords to those tags as well. you could try contacting support to see if they are able to provide serial numbers of the
consoles that were taken, in case you do not have them recorded. they can also assist with ensuring no one purchases anything with the mentioned payment options. finally you should contact the police and file a report.

onyxishere

Sorry to hear it. Support will not be able to assist with this and will not give out the serial numbers of your consoles. However, you can get them from the following link if they were registered.

devicesupport.microsoft.com

Definitely change the email/password of your gamertags. You can do this at this link
https://account.microsoft.com/

And finally, as mentioned above, contact your local law enforcement agency and report the theft. Provide them with the serial numbers of the consoles. They can subpoena Microsoft for the tracking info of the consoles to help find them.

Console Stolen: Options?