Console shut down and wont restart.

Shelterit · Nov 16, 2015

During game play we heard a popping noise and the Xbox One powered off and would not restart. I unplugged the power source from the back of the Xbox One and then re plugged it back in. Still would not power up. I unplugged power brick from wall and changed
to a different power source. Still would not turn on. I notice that the power brick would have an amber light when plugged into the power source but not into the Xbox, when plugged into the xbox one the light on the power brick would fade out. I sent Xbox
One to Microsoft for repair and now I am waiting. They received it on November 11th. I'm still waiting. I will update this post with any information I receive.

Has anybody else experienced or heard of this problem?

:)

TabularSplash76 · Nov 16, 2015

Xbox restarts instead of shut down

Hello,

from a week or two, my Xbox One S restarts instead of shut down.

This happens when i try to turn off console with

- Controller

- Shut down from the menu

- X button in front of the console

- after 6 hours of inactivity

...And after this restart i can shut down the console with any of the above methods that i know.

Any suggestions?

SourKraut · Nov 16, 2015

No Man's Sky (X1)

I’m still plugging away at this, but I have got a XBO X since last Monday and I’m experiencing freezing of the game, a loud tone noise then the console would shut down and not restart until I manually press the on/off button on the console ( no restart from the controller).

Happened a few times now...

Has any else experienced this?

STranGE BeGGaR · Dec 29, 2015

Same thing just happened to me. Don't know how to fix. Did Microsoft fix it for you?

STranGE BeGGaR

Same thing just happened to me. Don't know how to fix. Did Microsoft fix it for you?

Onyx Is Here

If you're on an Xbox try power cycling the console by holding the power button on it for 10 seconds till it shuts down.

If you're on a PC fully shut down the PC then restart

Gelf VXR

Arranged for return under warranty, just to recap, it wont update online, it will update offline, then after no other issues playing games etc, will restart if set to always on, it wont restart after a full shut down, the xbox one x intro movie doesn't
play, goes straight to trouble shoot screen.

{Parity}

Try shutting the console down for 2 to 3 minutes and then restart it and try again.

DCFC DirtyBomb

the console wont even read the disk after i put it in the console the console shuts down and i get 1 red light on the console, is there another way to install it?

Console shut down and wont restart.