Console says I'm connected to Xbox live and shows I'm logged in but literally nothing will load

I hate this a lot · Mar 14, 2020

Games won't launch, messages won't load, store won't load. Network test shows I'm connected to the network and the internet, multiplayer connection test says can't be completed. Wired connection, NAT is open.

Please help!

:)

M3tal Daz3

Try to log out, hard reset your console and log in again.

meganpauley

My Xbox isn't working it's saying I'm connected to the internet but it's still asking me to connect.... It's saying I'm online but my messages won't show.. Nothing is working properly

EasyNiner

Unfortunately, the link you provided doesn't work. I don't think this is a performance issue anyway. My connection to Xbox Live was fine for literally years until a couple of weeks ago. Nothing has changed in my configuration, but I'm not able to stay
connected to Xbox Live. After 5-60 minutes, I'm kicked off and can't reconnect unless I let my console sit for an hour or so.

Mister Cizl

Hey Vaughter Water! We do not have access to Enforcement Team actions here on the forums. Be sure to check the email inbox for the suspended Microsoft Account for more information on the suspension. For more information please check
here. Thanks!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

SW4G SURF3R

the same thing happened to my xbox and it said my Windows live ID is non existent but i can log into xbox.com and nothing else, what did you do because I'm literally freakin' out

Console says I'm connected to Xbox live and shows I'm logged in but literally nothing will load